Yes, this Hermes Rio clutch is authentic! Please note that I am a proud Mypoupette Louis Vuitton reseller, and ALVA seller select and only sell authentic items on my auctions. This clutch has the appropriate markings, and appears to have a 5 and marked N in a circle.
If you are not familiar with authentic Hermes, please have the auction authenticated before you bid by Caroldiva or by MyPoupette. Selling counterfeit goods is illegal, and I am strictly anti-counterfeit, and would never sell a fake bag. Please read my feedback (60 pages) from all of the years(almost 6) that I have been selling authentic designer items on eBay. If you are familiar with Hermes, you can view the pictures and know that you will receive an authentic clutch from me.
*****Detailed seller ratings*****
Feedback is extremely important to me, and I take selling on eBay very seriously. I want you to be pleased with every aspect of your buying experience. I strive to receive 5 stars in each category in the detailed seller ratings. When leaving feedback for me, if you are unable to leave 5 stars in each category, please email me first.
The first category is "item as described"~I spend so much time taking multiple photos of every angle and describing the flaws that I see with each bag. Please keep in mind that my bags are used and are not new. I honestly try my best to describe my items accurately.
The second category is "communication"~I am frequently on the computer, and answer all emails promptly. You can expect an answer to your question with a timely response, usually within a few hours, and no later than 24 hours. You will receive a confirmation email when I receive your payment, and an automated email with tracking information. I believe communication is the key to a successful transaction.
The third category is "shipping time"~As you can see in my feedback, I ship extremely fast!! I usually ship the same day or the next day that I receive payment. I ship internationally as well, USPS Express mail. I am not responsible for the delays that sometimes happen shipping overseas. Rarely, items get delayed in Customs, and this is not my fault and is unpreventable. If you look on the label, you will see how quickly I actually shipped the item out, and this should be considered when leaving detailed seller ratings.
The fourth category is "shipping and handling charges"~ Please know that I do not charge any handling charges. I make no money on shipping, and actually take a loss on it, as I pack very carefully with bags/bubble wrap/wrap. If living in the U.S.A., I only ship to confirmed PayPal addresses. For my international customers, I charge only the actual cost of shipping. Please see the label on the box that has the actual shipping cost. This should be looked at before giving detailed ratings with feedback.
International bidders:
shipping
Canada~32.00 USD
UK, Germany, Italy, Australia~45.00
If needing a shipping quote for your location, please feel free to email me. If I overcharge you for shipping, I will gladly refund the difference as I only charge the exact shipping cost.
Please note:
· Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
· Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
****Why are accurate detailed seller ratings important?*****
Accurate ratings are important for many reasons. First, it gives all of my future/potential buyers confidence in buying from me. Trust is really everything. EBay also provides a small discount in final fees to sellers that have a higher standard. Selling on eBay gets very expensive! (listing fees, final eBay fees, PayPal fees, shipping fees, etc.) So, giving me 4 stars instead of 5 stars when I actually had to pay an additional $10.00 more to ship the item, is really unfair, and negatively impacts my business. This actually happens, so I thought I would try to educate my buyers here about this new rating system, and how it affects my eBay store and future on eBay. All that I ask is that you give honest and accurate ratings. If there is a problem, or you are unsure about something, like the cost of shipping, please email me before leaving ratings that are inaccurate.
***New eBayers: It is my experience that new eBayers are either so very wonderful to work with, or are non-paying bidders! Wonderful new eBayers are welcome! We were all once in your shoes, and I want this transaction to go smoothly for you, so I do request that you abide by my payment instructions below. Please note that your bid is a binding contract to purchase this item, so take your bidding seriously
Non-paying bidders will be reported to eBay, and blocked from bidding!
Payment Instructions
Payment is expected promptly after the auction is over, and I accept PayPal only.
Shipping/return policy
I ship USPS Priority mail with signature confirmation. Your bag will be carefully packed and shipped promptly. I charge less than it actually costs to ship the item, and do not charge handling fees.
*****I do my absolute best at giving a detailed description of my items, and I only sell authentic items. Please take the time to read my 60 pages of feedback for some bidding reassurance. This auction is designed for a final sale. If you have any concerns once you receive your item, please e-mail me promptly. I strive for you to be pleased with your purchase, and I honestly love having repeat customers. That is the highest compliment you can give to any seller. If I have missed something important to you and you are not pleased with your purchase, please email me immediately, and I will be happy to accept a return minus shipping costs. It is very important that you pay attention to the flaws noted in the description/photos and the dimensions given. I try very hard not to miss anything, but am human, and will be happy to accept a return if I missed something important to you. You can learn more about me by reading about my very happy customers in my feedback, or by clicking on the "me" icon next to my user ID. *If you have the time, take a look at my other lovely, always guaranteed authentic, items for sale!
Thank you for viewing my auctions.
Mary Kay
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