7 days after the buyer receives it | Returns
In the unlikely event a return is requested, the customer must obtain a return material authorization (RMA) from AH Electronics prior to returning the equipment. A RMA must be requested prior to expiration of the warranty period. Once a RMA is issued, we must receive the item back within ten (10) business days or it will be returned to the customer as is. Sorry, no exceptions.
We do not accept returns without an RMA number. All returns must have an RMA number clearly marked on the outside of the box. We will provide you with an RMA number when you contact us to discuss your return.
When equipment is returned, upon receipt, the item will be evaluated by AH Electronics. If the customer complaint is verified AH Electronics will, at their option, either repair or replace the equipment or if the equipment is found by AH Electronics to be beyond economical repair, credit the invoiced cost excluding shipping and handling costs.
We do not reimburse any fees incurred from testing, diagnosing, or shipping items.
Under no circumstances do we refund any shipping or handling costs. All returns must be in the same packaging and condition as when sent. We do not accept COD shipments. |