Your purchase is covered by our no hassle inspection and warranty policies as follows:

Within 10 days of receipt of your item, inspect it and test it out. If we have not described it's condition properly, please contact us to arrange a return and full refund.

Within 30 days of receipt of your item, we warrant that the item will be free of any defects which have not been clearly stated in the Item Description. Simply contact us within 30 days to arrange for a return or a repair. We are very accommodating of our customers and are here to provide a pleasant and risk free Ebay experience. This warranty is 100% guaranteed, check our feedback rating!

• Our products are covered by a 10 day inspection period and 30 day warranty.
• We are an eBay seller with a 100% positive feedback rating.
• What you see is what you get - our pictures are of the actual item you are bidding on.
• We ship promptly via UPS - within 1-2 business days (Mon-Fri) of your payment.
• We professionally package your item for safe shipment.
• We insure every package we ship at no additional charge to you.
• We answer your emails promptly M-F 9am to 5pm EST - (we do not answer email over the weekend).
• We accept Paypal so you can use your credit card.
• We are Better Business Bureau members committed to the highest levels of ethics, integrity and customer service.

PayPal is our preferred method of payment. If you cannot pay by PayPal, we will accept a certified check or money order payable to Used Instrument Warehouse. We DO NOT accept bank transfers, direct credit cards payments, or personal checks. No exceptions.

• Buyers must contact us with 72 hours to arrange payment.
• Payment must be received within 5 days of auction close or your item will be relisted and sold to the highest bidder.
• Your winning bid is a contract - Non paying bidders will be reported to eBay.

• We process shipments within 2 business day of payment.
• Fixed shipping and handling charges reflect shipping insurance for the full amount of the item.
• We ship using UPS to all locations.
• Our shipping charges include costs to package in the highest quality packing material.
• If multiple items are purchased, shipping will be combined for a lower rate providing the items are paid for in one payment.
• If you have a PO box address please provide a street address to avoid shipping delays.

• We will NOT ship using any service other than UPS.
• Please do not bid if you feel the shipping charge is too high.
• We state the selling price and "used musical equipment" on the customs documentation.
• We WILL NOT claim your item is a gift or reduce the amount of the selling price to help you avoid paying duties, taxes and any other related fees.
• You WILL BE responsible for ALL import duties and fees associated with the item.
• If you choose to return the item we will NOT refund duties taxes or any related fees.
• UPS shipping is FAST, you will have your item in an average of a week, well worth the price!

• DO NOT BID IF YOU DO NOT PLAN TO BUY!
• Buyers must contact us with 72 hours to arrange payment.
• Payment must be received within 10 days of auction close or your item will be relisted and sold to the highest bidder.
• Your winning bid is a contract - Non paying bidders will be reported to eBay.
• We honor our Inspection Period and Warranty policy. Absolutely no returns for any other reasons.
• The only acceptable payment methods are PayPal, certified check, or money order. CASH is NOT Accepted. If you cannot pay by one of these methods then please do not bid. NO EXCEPTIONS.
• International bidders are responsible for any import duties/taxes imposed by their country. We WILL NOT claim your item is a gift or reduce the amount of it's value to help you avoid paying these fees.