Shipping Worldwide We ship world-wide. As we have shipping hubs around the world, we ship from USA, UK, Australia, Hong Kong, or China. Each shipping charge is based upon the location of item being manufactured or sold. FedEx parcels are automatically insured but we ask that, in line with standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we cannot be held liable for any damage that may have occurred in transit. All items are checked before dispatch and are carefully hand-packed by our in-house team. We do our best to ship your purchase as soon as your payment has cleared, including at weekends. Some Products ship to the user in Less than 4 Days if product is in the same country as customer! We offer 14 to 21 day air mail shipping (though this can often be a lot quicker) and a competitively priced FedEx 3 day service - perfect for last minute gifts and must-have purchases. For high value products, we may require verification of address before we ship. This is done to protect the interests of both you, the customer, as well as us, the seller. We can discount shipping costs on orders of two or more items by 20% and are happy to offer personalized discounts for larger orders. Please contact us to re-invoice for multiple orders. We aim to make your shopping experience as quick and easy as possible and if you have any questions about any aspects of our service or the product you are interested in, please don’t hesitate to contact our customer service team before you buy. Contact us this address: arctictraders@yahoo.co.uk Payment PayPal -
Due to new eBay regulations, please note that from June 17th we are only able to accept payment by PayPal Terms & Conditions Although all sales are final, We have always taken care of our customers. The ArcticTrader gained it's reputatiuon with true fair trade and great customer service. - All sales are final.
- Payment must be made within 3 days after the end of the aution.
- Buyers are responsible for additional COD charges, VAT, Customs fees, and Duty for importation (if any). We ONLY handle the shipping to you.
Warranty & Return Policies - Warranty: 90 Day Warranty! This product is Guaranteed against factory defects. Contact us through email before returning the defective item. Buyers are responsible for the returning shipping costs under any circumstances. Buyer must show proof of purchase reciept. Switches and bulbs are covered by a 3 month warranty, but free Labor for bulb relacement for life.
- Defective products will be exchanged.
- Return items should include the original packaging and accessories.
Customer Services - Please contact us through eBay link for any questons. We will reply you ASAP, if no response for you within 48hours, please check the spam in your mail box.
- Feedback will be left once after we have received feedback from buyer.
- TheArcticTrader is an online retailer offering a comprehensive range of accessories for products ranging from cameras to cars with many categories in-between. We are located in Southern China where a vast number of exciting and innovative products are manufactured. We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products.
- Trademark Owners! Please be informed that The Arctic Trader has a very firm policy of sourcing only genuine products. If you feel any of our products violate your Trademark, Design, or Patent Rights please contact us immediately and we will instantly remove any offending listing pending further discussions.
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