No International shipping. Items can only be shipped to the 48 contiguous states. We regret it cannot be shipped to Hawaii, Alaska, Puerto Rico or any other territory.
PO Boxes are shipped via USPS and do take more time to arrive.
In order to receive our combined shipping discount, checkout for all items must be completed together. eBay will automatically combine and calculate shipping for all of the items you purchase from us. Once checkout has been completed, additional items cannot be added.
You also will be emailed when your item ships.
Will you ship to a different address? Because our system is automatic we will only ship to the ebay supplied address. If you wish to ship to a different address please change the address in ebay to your desired ship to address. I only ship to the confirmed Paypal Address unless previous arrangments have been made.
We accept Paypal, Credit Card, Money Order, and Cashier's Check. For all payment types you will first need to go through our checkout by clicking on the checkout link provided by eBay.
If mailing payment you will first need to go through our checkout by clicking on the eBay checkout link below.
You will receive an email confirmation when your payment has been processed.
Payment is due within 3 days of winning the item unless paying by money order, then it is due within 7 days.
How can I contact Treeslothsales?
Customer service is very important to us. If you have any questions or concerns, please feel free to email us us via eBay's Ask the Seller link - We answer emails Monday thru Friday If you email us on Friday afternoon or over the weekend it is unlikely that we will respond before Monday afternoon . We try to answer all emails received during business hours the same day or at the latest the very next day (excluding Friday's).
Please review the auction and our FAQ's as they answer many of the common questions we receive.
Do you offer local pickup? Because this item is shipped directly from our distributor, we are unable to offer local pickup
Do you offer insurance? Insurance included in the item cost and not added as a hidden charge during checkout. Items that arrive damaged must be reported within 3 days of receipt
Why haven't I received any emails from you? If you have purchased an item from us and have not received any emails, please note the following: Be sure that your spam filters are allowing our emails to get through. Our system will always send an email to confirm your purchase, and another email to confirm that we have received your payment as well as when your item is ready for shipping. Make sure that the address you have registered with eBay is correct as that is where all of our emails are sent. If you send a question through eBay's system, and have hidden your email address, we respond. Emails are answered in the order in which they are received. Please allow sufficient time for a reply.
When will I get Feedback? eBay's Selling Manager Pro's automated system will immediately post feedback for you after your positive feedback is received.
What is your return policy? Treeslothsales wants you to be completely satisfied with your purchase. If you decide within 14 days that you do not want the product you purchased, you may return it at your expense for a refund or exchange as long as it is unopened and in its original packaging. Shipping & Handling is non- refundable unless the item is defective or a mistake was made in shipping. In all cases a return must be recieved before a refund is issued.
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