COMMUNICATION: As you can see from my feedback score and comments I am a very accommodating seller. The terms stated below are, in part, to protect me in the event that a fair attempt to work with an unhappy buyer does not satisfy them.
If you have any questions regarding these terms, or any matter regarding my eBay items, please contact me at aspiemom@optonline.net. I try and respond to emails within 24 hours (most times sooner) of receipt.
Unless stated otherwise on a particular eBay auction page, all of Gotta Love My sCraps eBay auctions are subject to the following general terms and conditions. PLEASE DO NOT BID on any of my items without first reading these terms and conditions, as once you have placed a bid you will be bound by them.
CONDITION; ITEM DESCRIPTION. I have done my best to reveal the material condition through photos and item description. I am not an expert so if any item is not as described in my auction page, your sole recourse is to ask for a refund under my Return & Refund Policy, described below. I am not responsible for any defects in condition that are either disclosed in the item description or clearly depicted in the auction photo(s). I DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING ANY ITEM SOLD ON EBAY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
PHOTOS: I am not a professional photographer. Colors may appear slightly different to each bidder due to individual monitor settings on your personal computer. For that reason, colors may vary slightly between what you see on your screen and the product you receive. I am not responsible for slight variations in color, and will not accept returns based on this except in extraordinary circumstances where it can be clearly proven that the discrepancy was my fault.
INSURANCE: Insurance is ALWAYS an option, even if it is not offered as an option on any auction. Just ask before you make your payment and you must pay the additional fee to insure the item. I will determine the additional fee and notify you before shipping.
RISK OF LOSS: In the event that the item(s) is lost, damaged or destroyed during any part of the transaction, whether or not in my control, my only liability or obligation to you will be to refund promptly any monies I have received from you. If you opt not to insure I WILL NOT BE RESPONSIBLE for any loss, theft, or damage to any item after delivering the item to the carrier.
TO NON-US BUYERS: Your purchase may be subject to various taxes, duties, payments, etc. required by the law of your country. These fees are your responsibility and will not be paid by me. Please do not ask me to put any other amount on the customs form than the actual sale amount.
NONPAYING BIDDERS: If you are the winning bidder and fail to contact me or pay for the item(s) according to eBays terms, I will presume you are a nonpaying bidder, your purchase will be canceled, you will receive negative feedback from me and you will be barred from ever bidding again on my auctions.
DISPUTES: In the event of any dispute involving one of our eBay auctions, you agree to submit the dispute to eBays mediation service before leaving negative or neutral feedback for me. By bidding on any of my auctions, you irrevocably agree that any dispute, conflict, or controversy between you and Gotta Love My sCrap will take place only in a court of law located in Morris County, State of NJ, USA, and will be governed by the laws of the State of NJ that apply to contracts between residents of that State.
RETURN & REFUND POLICY: If you feel an item has been incorrectly described on my auction page, please e-mail me within 7 days after the auction closing and explain why you feel that way. If I agree, you will return the item to me in exactly the condition it was when we delivered it to the carrier. When I receive the item back from you, I will refund you money, less sales tax, shipping, and delivery charges, promptly but no later than 14 days after I receive the item. If any item is returned to me in a condition different from the condition it was in when I delivered it to the carrier, or if I believe in good faith that the item returned is not the same as the item I shipped you, I will notify you and return the item to you without a refund.
Except for the above return and refund policy, ALL SALES ARE FINAL. Requests for returns or refunds made after 14 days following the auction closing date will be honored only in my sole discretion based on compelling evidence that I was at fault.
|