If you are dissatisfied with an Marvelous-beads product for any reason, simply return it within 30 days of delivery for a refund or an exchange. Shipping charges and the insurance are not refundable, and merchandise must come back in as-new condition with all original wrapping materials. But we'll refund the original shipping charges and pay for return shipping and handling if the return item is a result of our error (you received an incorrect or defective item, etc.) |