1) You either must pay for insurance, just as you pay for shipping and handling or accept the fact that items eBay sellers ship sometimes do NOT arrive, especially during the holiday season.
2) Or you must accept the loss with no recourse to negative feed back or any attempt to cancel payment because if you pay, we ship....always, just as Ed Lee has been doing since 1958.
3) Company president, Ed Lee has sold & delivered several hundred million dollars in collectibles over the years, mostly rare coins and via insured delivery. Why? To insure the material shipped gets to the customer.
4) If you like an item well enough to place a winning bid you ought to insure delivery by purchasing insurance on it. Otherwise, we are NOT responsible & any complaints must be directed at the delivery service, not to us.
5) eBay is a very small but rapidly growing part of our business we rarely get complaints as our feedback clearly demonstrates, but the complaints typically are about failed delivery with no insurance.
6) When we buy from other eBay sellers we must adhere to their terms & conditions so these policies apply to us as well as to all bidders on eBay. Again, your failure to buy insurance at your cost cancels you right to post negative feedback and any comments & complaints are to be directed at the delivery service, not us. Questions should be sent to us by email or phone at 800-835-6000 before you bid , not after.
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