
Consign Online
5705 Hickman Road
Des Moines, Iowa 50310
USA
Store Hours (Central Time)
Monday - Friday 9:00 - 5:30
Saturday 10:00 - 4:00
Closed Sundays
Frequently Asked Questions
Do you offer a shipping discount?
Yes. Two items receive a 25% discount, three items receive a 30% discount, four items receive a 35% discount and five or more item will receive a 40% discount.
Can I pick up my auction wins at your store?
Yes. Local bidders are welcome to pick up their wins at our store. This service is offered free of charge. Please bring your own packing materials.
Will you accept my personal check?
No. We do not accept personal or business checks. Please see the "payment" section above for more information.
Do you ship internationally?
Yes. Please see the "shipping" section above for more information.
Can you send me additional photos?
No. We have photographed the item to the best of our ability. No additional photos are available.
Can you provide me with additional information about this item?
We have done our best to describe this item. However, if you feel the auction is still lacking a significant piece of information, please contact us. All reasonable inquiries will receive a response.
What will my shipping and handling fees be?
Please use the shipping calculator below. Enter your ZIP code and review these charges prior to bidding.
Can you send me an invoice?
You will automatically receive an invoice from eBay and from us at the end of the auction. You can also check out through your "My eBay" page. Follow the links to pay for your item.
Can I return my item if I don't like it?
All items are sold AS IS and generally cannot be returned. Please see the "returns" section above for more information.
I want to bid on more items that end later this week. Can I wait and pay when I am done bidding?
Yes. When you are done bidding on all the items you wanted to purchase, please contact us for a combined invoice.
Thank you for your interest in this Consign Online auction! If you have any questions please email us at the email address listed above. Emails are answered Monday through Friday between 10:00am and 4:00pm central time. Please allow 24 hours for a response. Email sent on the weekends or holidays will be answered on the next business day. If you do not see your response within this time period, please check your email spam filter settings.