Shipping:                                                                                                                                                                                                                        

• We will ship all item(s) by the next business day, once payment has been received and cleared. 
• We most often ship via USPS Priority Mail, USPS Parcel Post or UPS Ground.
• Express shipping is available upon request.  Items can ship via USPS Express Mail or UPS Next Day or Second Day Air.  Please contact us for more information. 
• We package all items carefully to help prevent damage while in transit, however, we can NOT be responsible for any damages or losses that do occur. 
• We can NOT be responsible for any delays that may occur once your item(s) have shipped.  
• Buyers in Alaska, Hawaii and Puerto Rico will have their orders sent via USPS Priority Mail or USPS Parcel Post.
• We will ship to APO/FPO boxes.  Please include a contact phone number (required on the Customs form) and be certain your shipping information is complete and accurate. 

International Orders:

• We will ship via USPS First-Class Mail International (7-10 business days delivery), Priority Mail International (6-10 business days delivery) or Express Mail International (3-5 business days delivery).
• Please contact us if you have any questions concerning International Orders.
• Please include a contact phone number (required on the Customs form). 
• Please do NOT ask us to falsify information on the Customs form.
• Any import fees or duties are the responsibility of the buyer. 
• Sorry, but there is no tracking or insurance available on orders shipped by First-Class Mail International. 
• The Customs number will be emailed along with the shipment confirmation.

• We will combine multiple purchases in order to reduce the shipping costs. 
• We will combine all auctions won or items purchased within a 1 week period.  
• If you plan on purchasing, or are bidding on, more than one item please contact us.

• We typically offer insurance as an option on all orders shipped within the USA, including Alaska, Hawaii and Puerto Rico.
• We strongly suggest you purchase this insurance if you are concerned about the item(s) you have purchased.  Please remember, we are NOT responsible for loss or damage, if insurance is not purchased or available on a particular shipping method. 
• UPS shipments are automatically insured up to the first $100.  Please consider purchasing additional insurance if your shipment is over this amount.  
• All international orders require insurance and will be included in the shipping cost, except First-Class Mail International where insurance is not available.  Please remember, we are NOT responsible for any loss or damage, if insurance is not purchased or available on a particular shipping method.

• We accept Paypal, Money Orders, Mastercard, Visa, Discover, and American Express Cards for all orders shipped within the USA.  Please contact us if you wish to pay by credit card.  
• Payment for all International orders is to be made through Paypal only and in US Dollars. 
• Please make payment within seven (7) days of purchase or end of auction.  Failure to make payment will be reported to eBay and result in a negative feedback.

• If you have any questions, please feel free to contact us by phone at 610-882-0533 between 10AM and 9PM Monday through Saturday and on Sunday from 12PM to 5PM (Eastern Time). 
• Email address: artdraft@ptd.net
• Mailing Address:  Art & Drafting Connection, 2353 Schoenersville Road, Westgate Mall, Bethlehem, PA 18017-7416.  

 Returns:                                                                                                                                                                                                                         

• Satisfaction is Guaranteed.  We will refund 100% of the purchase price, less shipping and handling, within 14 days, provided the item is in its original saleable condition with all of its parts, tags, labels, documents, and/or accessories intact.
• Return shipping costs are the responsibility of the buyer.  
• Defective merchandise will be replaced with the exact same item. 
• Should an item need to be returned, please contact us before shipping the item back. 

 Buy with Confidence:                                                                                                                                                                                                 

• Satisfaction is Guaranteed. 
• We are Paypal verified and proud to be an eBay Power Seller.  As such, we take our commitment to customer service very seriously.  Our goal is to have our customers pleased with every aspect of their purchase. 
• Should there ever be a problem, rest assured we will make every reasonable effort to correct the problem.