You must inform us by e-mail within 3 days of receiving the goods, of your intention to return them. You must include the user ID and the invoice number. The goods must be returned in their original packaging, unused, in undamaged stock condition suitable for resale. You must pay the carriage cost of returning the goods. After 3 days, exchanges or refunds will not be given. The goods must be returned within 7 days of receipt. Exchanges are offered for items that are defective when received. |