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Store Policy
Store Policy
1 Year Full Warranty on parts
If any part within a 1 year period are defective, the customer must re purchase the new item. After the new item is installed on the vehicle, they customer sends the defective item back for credit.
This excludes typical wear items such as Brake Pads and Filters- Those typical wear items are covered under 30 day money back guarantee
We are committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items.
Within 30 days of receipt of your order, you may return products that:
Are in their original packaging
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Have original manufacturer information
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Are not used, installed, or disassembled
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Are not damaged due to incorrect installation
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Do not having missing parts, hardware or instructions
The following orders are not returnable:
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Custom or special orders
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Automotive repair manuals
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Electrical Parts and Components (Such as: ECU's, Push Button Units, relays, air mass meters, etc)
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.
Items incorrectly shipped to Foreign CarParts Online will not be returned. Items not purchased from Foreign CarParts Online will not be accepted.
Refunds
We will issue a full refund for any returned products when your return meets the above requirements. The cost of shipping will be credited only in those instances where the return is a result of our error.
Damaged Products
If your product has been damaged in shipment, please complete our form at Returns within 24 hours of receipt of your product to begin the returns process. We'll then contact you via email with further instructions on filing your claim.
Labor
Under no circumstance we will not refund any labor costs incurred by you or the installer of the products purchased at this website.
Guarantee
Foreign CarParts Online and Fcpgroton guarantees the workmanship of the products sold. If you have received a defective product, please review the manufacturer information included with your new product. If you wish to return it, please visit our returns form for more information.
Checkout
We use a third-party solutions and services to perform key functions our
listings. eBay allows discrete identification or 'credit' for third parties
that provide services or products directly connected with the particular
listing as long as they meet specific requirements outlined. Third-party
access is described in more detail in the eBay privacy policy agreement.
After you use the BUY IT NOW, you will be redirected to our website to pay
which is approved and allowed by eBay. This gives you the option to pay with
PAYPAL, or any other method that we offer.
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