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Return Policy
All items are sold as-is. We do our best to present accurate, detailed information about every item we sell. If you have any questions, please email us before placing your bid. If you do not agree with any of our terms, DO NOT BID ON OUR ITEMS.
- We sell new, used and customer return items. If it does not specifically say it is NEW, it is either used or a customer returned item.
- Buyer has 3 days to inspect the item and contact us if any issues appear.
- We accept returns only if the item was not as described in the auction. We reserve the right to determine whether it was described accurately or not.
- YOU MUST RECEIVE A RETURN MERCHANDISE AUTHORIZATION BY US PRIOR TO RETURNING ANY ITEMS. IF YOU DO NOT GET ONE, DO NOT SEND IT BACK TO US.
- Item must be returned to us within 7 days of receipt; buyer is responsible for return shipping charges and insurance.
- DOA/defective items will be replaced with an identical item upon return of the defective item. If the item is out of stock, we will issue a refund minus shipping charges
- Regardless of the issue, shipping, handling and insurance charges are non-refundable. The only exception to this policy is if we have incorrectly sent you the wrong item, which we will pay for the return shipping charges.
- All returned merchandise must be in original factory conditions, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. If items are missing, we retain the right to deduct the cost of those items from the refund.
- If the returned item is not defective, it will be subject to a 25% restocking fee.
- Please allow 5 to 15 business days after we receive the item to process your return.
- By bidding on this auction, bidders accept these terms and conditions
Damaged Item
Any item damaged will result in a damaged claim through shipping company. The shipping company inspects all items. They will pick up the item along with all packing materials. The claim process can take 3-4 weeks. Refunds will be issued once claim process is completed. Shipping Fees Are Non-Refundable
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