Payment Forms
-Paypal: This is the only way I can process credit
cards.
I reserve the right to refuse Paypal payments that provide an unconfirmed shipping address (billing and
shipping addresses do not match). Information concerning address confirmation can be seen by visiting the
help section of www.paypal.com.
-Money order/cashiers check:
Please use eBay checkout if
you’re paying by either of these methods so I know to expect your payment in the mail. Be sure to attach
a note with your payment that includes the eBay item number, your user ID, and any special handling
instructions.
-Personal checks:
Not accepted.
Payment Terms
Due within 7 days from time of purchase. If you will be
unable to provide payment in this time period you must contact me. Money order/cashier check payments must
be postmarked within this time frame. Otherwise, the item will be relisted and an unpaid item strike
dispute will be filed.
All items are shipped via the United States
Postal Service (USPS), no exceptions.
For additional information concerning delivery times and services
please visit www.usps.com.
Shipping Rates
Domestic/United States
|
All 50 States, Puerto Rico,
US Virgin Islands,
and APO/FPO
|
| USPS Priority* |
| USPS Express** |
|
| 2-3 business days |
| Overnight to most locations |
|
|
|
|
*Includes delivery confirmation.
**Includes tracking and up to $100.00 insurance.
|
International
|
|
Canada
|
| USPS Global Priority* |
USPS Global Express**
|
|
| 6-10 business days |
| 5 business days |
|
|
|
|
Mexico
|
| USPS Global Priority* |
USPS Global Express**
|
|
| 6-10 business days |
| 8 business days |
|
|
|
|
South America
|
USPS Global Priority*
|
USPS Global Express**
|
|
| 6-10 business days |
| 7 business days |
|
|
|
|
Europe
|
| USPS Global Priority* |
USPS Global Express**
|
|
| 6-10 business days |
| 5 business days |
|
|
|
|
Asia
|
| USPS Global Priority* |
USPS Global Express**
|
|
| 6-10 business days |
| 5 business days |
|
|
|
Australia and
New Zealand
|
USPS Global Priority*
|
USPS Global Express**
|
|
| 6-10 business days |
| 5 dusiness days |
|
|
|
|
*Includes tracking.
**Includes tracking and up to $100 insurance (insurance upon request).
|
Extra Services
Insurance:
Rates vary with item value. Please see the rate for this item at the
bottom of the
page. I am not responsible for items lost or damaged in the mail so the
purchase of insurance is
encouraged if this is a concern. Please note that all packages sent via
Express mail automatically include
up to $100.00 insurance.
Signature Confirmation:
$2.00 (Priority mail only)
Additional Shipping
Information
-All items are shipped double boxed for
extra protection.
-Items are generally shipped within 48 hours of
payment. Please allow additional time for payments made
over the weekend or on/near holidays.
-International orders may
experience custom delays and/or taxes. Any custom taxes
that may be incurred are
the buyer’s responsibility.
All sales are final unless the wrong size and/or
style is received or if the item
contains flaws that weren’t described. In such a case I could either
send a replacement if available or your welcome to exchange for something
else available in my eBay store. A full refund including all shipping
costs is also an option.
I will be happy to assist you with any
questions/concerns via IM or phone but please
check to see if your particular question can be answered in the FAQ section
below prior to contacting me. I am NOT
interested in purchasing anything and all
solicitation offers will be ignored and blocked.
Generally the best time to reach me via IM is
during the day (EST) but I’m also
available sometimes in the morning or evening, your welcome to try at
anytime. Specific phone hours are
listed below. If I don’t respond it simply means I’m unavailable.
Remember, I can always be reached by
email.
AIM: salturfootwear
MSN
Messenger: salturfootwear@hotmail.com
(This is not the address I use to answer email. For inquiries, please
use the "ask seller a question" link
at the top of the page.)
Skype: salturfootwear
Phone: (757)
512-5429
Mon-Sun: 10:00am - 9:00pm (EST)
Are these
authentic?
Yes, all my merchandise is authentic and acquired directly from the
manufacturer or authorized retailers.
Do you have this size or
style available or can you get it?
Everything I have ready for sale is listed. If you would like to
request a certain size or style I’d be happy
to contact you if I come across what your looking for.
I don’t have the money to
buy these shoes right now; can you hold them
until I do?
I can’t place anything on hold. However, I do give buyers 7 days to
make payment so you could place a bid or use
the "buy it now" option if you will have the money within that time
period.
Do you have any additional
photos?
I do not take any additional photos after an item has been listed
simply because it's unfeasible considering the amount of stock I have at any
given time. I try to take detailed photos
that cover all angles to prevent the need for this.
Why did you refuse my
payment?
This usually means an unconfirmed Paypal shipping address was provided
which occurs when the billing and shipping
addresses do not match. Sometimes I’ll make an exception since I
realize customers are unable to provide a
confirmed address whether they are away at college, want the item
shipped to their office, etc. but in such a case
the customer must have a high positive feedback percentage. If your
payment is refused, please respond ASAP and
let me know if you will or will not be able to provide a confirmed
shipping address.
Why haven’t my shoes arrived
yet?
If you’ve already received a shipping notification, please view the
status online by using the tracking number
provided. Often times when a package is taking longer than expected a
notice was left and this will be shown in
the status. If you are located outside of the US it’s a possibility
that your package is being delayed by customs.
Track up to 10 items on this computer in 
)
