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Please check My Store or for any inquiries, please go to 'Ask Seller A Question'.
When Will My Item Ship?
Usually ships within 1 business day.
If there should be an unusual delay you will be informed.
You will be sent an e-mail notifying you when the item is shipped. I make every attempt to communicate with my buyers, but I also receive numerous failed e-mails due to spam blockers.
Insurance?
I highly recommend this option, especially if you have had any problems locally with USPS.
Most items will be sent with SIGNATURE CONFIRMATION (not insurance) to assure you get the package. Please inform me if you wish to have the item shipped with standard insurance. This will be done automatically on item at risk of breaking. (for example glass or acrylic display cases)
In many past experiences with USPS, they have refused to pay on any insurance claim.
Offered for US shipments only.
Insurance included with UPS shipments.
Types of Payments Accepted?
Paypal and money orders in US funds. (no personal checks)
For Money orders, please complete the checkout process, you will be given the Money Order option at checkout. Also, be sure to send a copy of the checkout page with the payment so your order can be easily identified upon receipt.
You will receive an e-mail notification when your money order is received.
Please be aware, if paying by e-Check (bank transfer), Paypal holds the payment for 4-5 business days. The item will be shipped out after the clearing period.
Guarantee Offered?
This item is shipped brand new.
It will be shipped in its original packaging, except for split packs.
Please inspect and contact seller within 3 days if the item should arrive damaged.
Any further issues should be handled directly by the buyer through the manufacturer's warranty, if offered.
I am committed to customer service and will work with you towards a satisfactory solution.
Refunds?
All non-defective returns will be for the purchase price minus a 15% restocking fee and the original shipping & handling charges. (freight damage issues excluded)
Non-defective product will only be accepted in resalable condition, with all original packaging.
The buyer is responsible for all return shipping charges.