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"I planned a pool table party for the 4th of July and sent out invitations a few weeks in advance. I ordered my table less than two weeks before the 4th. I called BilliardEx and was assured that I could have a pool table safely by then. I was more than a little nervous that all my friends would come over and there wouldn't be anything to do! The pool table showed up on the 1st of July, several days ahead of time and oooh was it worth the anxiety!"
—Jackie - Atlanta GA
"I was nervous about buying a table that I couldn't see or touch. I had heard good things about BilliardEx and decided to order. I couldn't be happier with the table and my wife loves it."
—Steve - Austin, TX
"I bought this table as a gift for my husband. I can't believe how quickly it came and I was pleasantly surprised to see that the table looks just like the picture and the finish is even prettier."
—Christa - Cleveland, OH
"We bought the table for our kids and have ended up playing a lot as a family. The table looks so good in our basement and it has been so much fun for our kids and their friends. Thanks for all your help."
—The Smith's - Ft. Lauderdale, FL
"This table is the sweetest thing I have ever seen!"
Solid Wood
The best-built pool tables on the market will use solid wood for ALL of their wood components. Solid wood support joints ensure your table will stay true for many years to come.
Slate
1. All Spencer Marston (SM) tables include three-piece, one-inch thick slate with a three-quarter inch wood lining. Tournament tables at events sanctioned by the Billiard Congress of America (BCA) are required to meet these same specifications.
2. The slate is one inch thick in large part for its durability and weight. The heavy slate weighs the table down so that the table is not easily bumped or moved. One inch thick slate is very durable but it's also expensive and that's why a lot of companies sell tables with thinner slate.
3. Three piece slate is mandated by the BCA and makes the table easier to set up without damaging the slate and helps make the table easier to level.
4. Wood slate lining is an important part of the slate that a lot of inferior tables don't have. The lining helps the slate fit to the cabinet snugly, it allows the felt to be stapled around the slate instead of glued and it makes the table play a little more quietly.
Rail Construction
1. The cushions are one of the most important components of a quality table. All of our cushions are made from 100% natural gum rubber. Gum rubber is a natural material that provides consistent rebound and a long service life. All Spencer Marston (SM) tables feature cushions made completely from natural gum rubber with out fillers or additives.
2. All SM rails are made of solid hardwood. A specially-made floating nut plate is used inside each rail to provide a solid anchor for the rail bolts to pull the rails into position on the table. Unlike Brunswick's floating nut plate, the unique design of the SM nut plate will never allow the nut to spin and unlike Olhausen's insert, it will never pull out. The engineers at SM are peerless in this aspect.
3. All SM rails are made with the use of a CNC machine which is the only way to achieve the consistency required for a high quality, uniform rail. At SM, every rail is the same. Because your table will have six rails, you'll be glad that they all act the same.
Frame Construction
1. All Spencer Marston (SM) tables feature metal on metal contacts. This is a very important feature that most companies never discuss. Each screw that holds the cabinet together actually screws into a metal insert that is placed in the wood of the cabinet. This means that the cabinet can be taken apart and put back together many times without wearing out the cabinet. Because the metal insert holes are drilled by a CNC machine, the cabinet is assembled perfectly square every time it is put together. If you ask a competitor about this, they may not know what to say so prepare for a blank stare.
2. Unless the legs are extremely oversized, all SM tables feature double interlocking center beams. This added measure of strength is expensive which is why very few competitors do it. Without the aid of NASA, it is easy to understand the benefits of two center beams.
"Top Quality! This is the place to buy with confidence! My installers couldn’t believe what I paid for the table and said it was of the highest quality. 100% impressed!"
Shipping and Delivery
BilliardEx has the fastest lead times in the industry. In most circumstances your table will arrive within
7-14 business days, please contact us with any questions regarding your
specific timeline. Our tables are carefully crated and handled with the utmost care (please note that a $99.99 crating fee applies to all table orders - this will ensure that your slate arrives undamaged). Shipping of your table is free anywhere within the continental United
States (please contact us for Hawaii and Alaska Shipping charges). Once your table order has been processed, you will be sent an email with tracking and delivery information. You will have the ability to "track" your table as it is en route. This email is sent to the email address you provide us. It is very important that you read your email as the email will contain important delivery information as well. You will be contacted by the shipper the day before delivery is to take place to establish a delivery time. The Free Shipping included with your table does not include unloading the table from the truck. You are responsible for removing the table from the truck (this will require at least two adults). If you would like to upgrade your shipping, you may do so at a cost of $199. If you upgrade your shipping, the delivery truck will be equipped with a lift gate. If you pay for the lift gate and your driveway is accessible by a 28' tractor trailer, the delivery truck can back up to your garage entrance and unload the table from the truck at your garage. Even if you get the lift gate delivery, you must check the contents of the shipment to insure that nothing is noticeably damaged and that each piece of slate is removed from the special crate to make sure it is not damaged. The pool table cannot be brought into your home because of liability and labor issues. Moving the table to your room of choice is considered part of a standard installation. In other words, your installer is planning on moving the table into your home; this is how pool tables are normally delivered. At our discretion we may ship through any major moving companies. For your protection and ours, we ship all items Signature
Required for delivery. Please provide a shipping address where
someone will be present to accept delivery and sign for your items.
Problems with delivery
If the table is damaged in any way, please sign for the table as damaged. If you sign the delivery form free and clear of damage, you are stating that you received it in good condition. If there is a problem, please contact us immediately and we will sort out any issues with the delivery truck driver. If there is a problem with the table, it is very important that you don't throw anything away, including the crate. Set everything in a safe area and contact us immediately. There will be a short investigation performed by the shipping company to determine who is at fault. If you sign the delivery form free and clear of damage, you are stating that you received the table in good condition and that the damage happened after delivery. Please keep all crating materials together with the table as this will speed up the process. Please do not be scared by this warning. Damage occurs in much less than .5% of shipments. Your responsibility is to make sure no boxes have visible damage and that each piece of slate is inspected to make sure they are still intact. If there is damage, simply sign for the table as damaged and we'll take care of you.
Shipping Requirements
Pool tables are big and heavy. They are delivered to your home in a large moving van. Your home must be accessible by a tractor/trailer that is 28' in length and 14' tall and you must have a paved driveway (for a pallet jack or dolly). If your home is not accessible by a truck of this size, you can arrange to pick up your table in a local parking lot such as a grocery store. The table will fit in a full-size pickup truck. Please notify us if alternative delivery is needed.
Returns
Your pool table, fully-crated weighs close to 1000 pounds. Shipping something as big and heavy as a pool table is very expensive and represents a significant portion of the cost of your investment. The cost of returning a table is not much less than the cost of the table itself. The cost to return a table in its original condition and in its original packaging is $1184. Only tables that are palletized, banded and shrunk wrap with all boxes in tact and the slate fully crated will be considered for return. All sales are final from the time of purchase. There will be no full refunds; all refunds are subject to the retrun fee of $1184. Please evaluate issues such as personal finances, space requirements, family issues and other peripheral issues before purchasing a pool table.
*Due to higher labor costs for delivery, there are specific zip codes (in the New York City/Long Island NY area and the Boston MA area) that carry a $250 delivery surcharge. We do all we can do keep our shipping costs down. If you are in one of the specified zip codes, we will contact to try to arrange an alternative delivery if possible.
Please contact us with any questions at 1-888-520-POOL (7665).
You can visit us online at www.billiardex.com or email us at customerservice@billiardex.com.
Buying the right pool table is a big decision. Our mission is to provide the best tables at the lowest cost to happy customers. A happy customer is an informed customer. If you have questions outside the information on this page, please call. The wonderful experience of buying a pool table for your home should start before you get the table and shouldn’t end until everyone is having fun playing the game we love. At BilliardEx we are committed to that experience from beginning to end.
Congratulations! Thanks for your purchase. Please pay via PayPal, Visa/Mastercard, Cashier's Check or Money Order. The price of the table is $1899.99, plus $99.99 crating (which is listed as shipping insurance). That totals $1999.98. We offer 2-6 day expedited shipping for $69.99. We have 12 felt colors with Teflon for $49.99. We offer nationwide professional installation starting at only $350. Please contact us for addition surcharges that may apply. Signature is required at delivery for.
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