We try very hard to make sure items shipped are not defective, but it does happen that things will get past us that we are not aware of. If you receive a defective item you are welcome to return it for either a replacement or full merchandise credit to use towards other items. Please understand that if you request a money back refund we will process that less a 20% restock and processing fee. When returning an item for replacement, credit or refund please put a note in the box with details. |