1.International Buyers – Please Note: a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
2.We accept payment via paypal only. Our paypal account is: 
3.Total Amount Due is the Final Auction Price plus Shipping and Handling fee. Please sum it before you place a bid. If you do not agree our policies and shipping and handling charges, please don't bid on it.
4. Please verify your Paypal address before you send the payment.
5. All buyers will receive positive feedback "
" when payment received.
1. We will arrange the shipment within 3 working days when payment was received and cleared.
2. Usually, we only post the item to your paypal registered address, Please add your telphone number in the payment memo. If it is a gift for someone, Please note it down on the payment memo clearly. And notice the address in payment memo, should be in the same country as the PayPal address. We keep the rights to deny sending if the address you asked is not your PayPal address. And in such condition Full refund will be sent to you when you left us a 5 stars positive feedback. Please cooperate with us to cancel the deal. Your understanding will be appreciated!
3. The item only sent to the following countries: Australia, New Zealand, Belgium, and United Kingdom. Denmark, Finland, Greece, Ireland, Luxembourg, Malta, Norway, Switzerland, Portugal, Sweden, France, Spain, Austria, Netherland, Turkey, United States, Canada, Brazil, Argentina, Mexico, Peru, Cyprus. If you are not in the countries we listed, please contact us before purchase. We keep the rights of denying shipment if you aren’t from above countries. We do not enter into any transactions from any buyers from Japan, China, Russia, Germany, Italy, Hong Kong, Morocco, Nigeria and Africa country etc.
4. We provide 2 ways for delivery: the first one is registered HongKong Post Air Mail, The buyer will receive it 10~30 days after shipping, the second one is express mail, the buyer will receive it about 7 days after shipping, the arrival time largely depends on the customs in your side. Sometime the custom maybe holds the item and there will be several days delay. Please wait for a few more days and track your parcel and pay attention to your mail box, you will be highly appreciated.
5. We will NOT be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.
1. We supply 1-Years Manufacturer Warranty ( Excluding contrived damagement or misusage).
2. In case of DOA, Please report within 3 days and return the case within 7 days after receiving the items. (The date on Post Mark is for standard). After our receiving of the items in good appearance condition, you may have a replacement or refund as long as we cancel the order on ebay, and Shipping cost is non-refundable, as you know shipping & handling was paid to post office.
3. If the item was sent back for repair, buyer pays for the returning fee. We will be responsible for 2nd shipping cost & handling.
4. If you ask for replacement or repair after one month since you paid, you need to pay for the 2nd shipping cost & handling.
5. If you have to return the item for the refund, you will pay a 20 % restocking fee.
6. In order to provide you the best service
, please treat the transaction fairly. Feedback is our life, before you leave a neutral
or negative
feedback, please DO contact us to get a better solution, Because we don't want to get a NEUTRUAL feedback or NEGATIVE feedback.
7. The address on the parcel is not mine, it is the postman, please DON'T SHIP TO THERE. Please contact with us for the return address before you return it, otherwise we can’t get the parcel you returned. Please contact me for return address before you send.
Question & Answer:
1. Is this phone unlocked, does it work well with my SIM card in my place?
Yes, it was unlocked and tested before we post. It takes GSM network SIM card, if the phone is tri-band, you should confirm the band with your carrier at your end, if the band your carrier used isn’t included in the phone; you may can not use this phone. While, if the phone is quad-band, it will takes all GSM network SIM card.
2. How long will I receive my phone?
We provide 2 ways for delivery: the first one is registered airmail, The buyer will receive it 10~30 days after shipping, the second one is express mail, the buyer will receive it about 7 days after shipping, If you can fill your phone number in the PayPal payment memo, it will be very helpful for you to get the parcel in time.
3. Why the status of my parcel is not updated?
It maybe hold by custom, please wait for a few more days, it will be released from custom after a few days in USA or Australia, and some other countries may need more days. But it is very rare.
4. How can I track my parcel?
We will email you the tracking number of your package three days later after we shipped out, if you haven’t got it, please contact us through eBay to get it. You’d better get the tracking number, so that you can track the goods at any time and know where the goods have been to. If the goods were lost on the way, please contact us immediately.
5. Is there any tax?
We post item with low value, just try to help you avoid tax, our buyers don’t need to pay for the tax in most cases, but we can’t promise that.
6. what should I do, the phone or accessories is defective when I got it.
We check and test it before we post. A few stuff maybe damaged during the shipment. Please contact with us ASAP. You don’t need to make a dispute right now, WE HATE MADE DISPUTE WITHOUT COMMUNICATION. If a picture can show the problem clearly, please email some pictures of the problem... We will response you and try our best to resolve it for you immediately.
7. What should I do when the postman deliver the parcel?
Please don’t sign it right now, you’d better check the parcel whether it was open before, please ask the postman standby, and open the box and check whether the items are missing or not. If the parcel is not the same as you bought, you need ask the post office to give the proof of status of the parcel you received, and email some clear picture of the package and item you received to us; otherwise we can’t ask the post office to compensate for the parcel.
8. if I have to return the phone to us for replacement or refund, what should I do?
Please contact us for the return name and address before you post, please don’t post it to the address on the parcel, it is the postman’s, we can’t get if you return parcel to it, because he has lots of mails to deal.. Please post it through your country’s post office registered mail (NO UPS & FEDEX & DHL), and give me the tracking number when you get it. Put your eBay ID and item number in the package, and post as gift and no value, we don't want to charge any tax, if there is some tax you have to charge tax.
9. Can I get a discount if I buy in bulk?
Yes, of course, you can give us your Skype or msn massager or yahoo massager or email box for further communication. We will give u a best price.
Our Duty Time |
China Time | USA(pacific time) |
| Start | End | Start | End |
Monday | AM 9:00 | PM 18:00 | Sunday | PM18:00 | Monday | AM 3:00 |
Tuesday | AM 9:00 | PM 18:00 | Monday | PM18:00 | Tuesday | AM 3:00 |
Wednesday | AM 9:00 | PM 18:00 | Tuesday | PM18:00 | Wednesday | AM 3:00 |
Thursday | AM 9:00 | PM 18:00 | Wednesday | PM18:00 | Thursday | AM 3:00 |
Friday | AM 9:00 | PM 18:00 | Thursday | PM18:00 | Friday | AM 3:00 |
Saturday | Out of Duty | Friday | | Saturday | |
Sunday | Out of Duty | Saturday | | Sunday | |
!!!This is our duty time schedule, during the duty time, we can give you quick respond. If we are out of work, please be patient and considerable to give us a little more time, not just leave the neutral or negative feedback without communication, thank you for your cooperation!
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