If the item is sent back in its original condition within 30 days of delivery the customer will be refunded including package and handling for the item minus the cost of shipping. Please call or email us before shipping any item back for an authorization in order to receive a refund or replacement. Please do not leave negative or neutral feedback if an item arrives damaged or defective instead please email us at TheGuitarDude1@hotmail.com or call us at 310-263-0022. |