I WILL EXCEPT RETURN'S AS LONG AS THE ARE RETURNED IN BOX (ie) RING/WATCH/BRACELET BOX THEY WERE SENT IN.WE ALWAYS PACK ITEMS AS SAFE AS WE CAN BUT CANNOT BE HELD RESPONSIBLE FOR DAMAGE BY ROYAL MAIL.I ALWAYS GET A POSTAGE RECIEPT FOR ALL ITEM'S POSTED AND CAN MAKE A CLAIM FOR YOU FROM ROYAL MAIL FOR ITEMS UP TO £34.CHINA & GLASS MUST BE INSURED SO PLEASE LET ME KNOW IF YOU WANT TO USE THIS OPTION.IF YOUR NOT HAPPY WITH ITEM PLEASE EMAIL ME BEFORE LEAVING FEEDBACK SO WE CAN SORT THE PROBLEM OUT. |