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United States Brides:
When you receive the gown or accessory, you will need to contact us by email or telephone within the first 24 hours to state if you will be keeping the item or returning it. The item would then need to be shipped back by UPS, Fedex or USPS, fully insured (for your protection) and be received by us within 5 to 7 business days in the same condition as it was sent. Once we receive the item back at our location we will inspect it and, if in the same condition as the item was sent to you, we will refund the price of the item. The shipping to you and from you would not be refunded, only the cost of the item.
If we would not hear from you within the first 24 hours of receiving the item, we would consider the item satisfactory and no returns/refunds would be accepted. Please feel free to email us at customerservice@yourdreamdress.com or call us at 717-506-0343, if you have any further questions, and we will be happy to help!
International Brides
When you receive the gown or accessory, you will need to contact us by email or telephone within the first 24 hours to state if you will be keeping the item or returning it. The item would then need to be shipped back by the Postal Service, UPS or FedEx, fully insured (for your protection) and be received by us within 14 business days in the same condition as it was sent. Once we receive the item back at our location we will inspect it and, if in the same condition as the item was sent to you, we will refund the price of the item. The shipping to you and from you would not be refunded, only the cost of the item.
If we would not hear from you within the first 24 hours of receiving the item, we would consider the item satisfactory and no returns/refunds would be accepted. Please feel free to email us at customerservice@yourdreamdress.com or call us at 717-506-0343, if you have any further questions, and we will be happy to help! | 
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