• All Domestic orders are shipped the following business day of payment clearing.
  
• All International orders are shipped within 2 business days of payment clearing.
  
• All Domestic Orders (Contiguous U.S. Lower 48 states) are shipped via FedEx Ground, 3 Day, 2nd Day, or Overnight depending on what the buyer chooses
  
• All International Orders, Hawaiian, and Alaskan orders are shipped via either USPS or FedEx based on what the buyer chooses and the size of the package. Larger Packages can only be shipped via FedEx
  
• If you require your order to be shipped out the same day the order is placed the order needs to be placedand you need to call and speak to one of our customer service reps before Noon EST.
  
• We will email your tracking number after we have processed your order for shipment. This is usually several hours before the respective carrier will pickup the item. So please wait at least 1 day after receiveing the tracking information before you try to track your package.
  
• If you do not receive your tracking information please be sure to check your SPAM filters before calling us about the tracking information.
  
• When submitting your shipping address please be careful and double check the address. If you email us after you have paid for the item we are not always able to correct an address before an item ships. Our shipping department processes orders before our customer service department checks emails.
  

The easiest way to contact us is via email either through one of our eBay auctions or directly through our website at ourHelp Center

• If you feel your item is defective please contact us via email for approval and instructions before shipping the item back.
• We do not accept returns for compatibility issues; so please verify compatibility before bidding.
• All returns are tested and processed within 1 week of receiving the item. Upon testing your return and verifying it is defective we will either ship you a replacement or issue a refund based on availability of comparable replacement.
• If you ship back an item without requesting approval or receiving instructions; the package will be returned. If you fail to follow the instructions sent to you it will delay processing of the return.
  
  Any returns due to compatibility issues or for non-defective items are subject to a 10% restocking fee. They buyer will be responsible for paying the return freight and we will not issue a refund for the original freight.