Refunds will not be given for items that have been damaged in shipping, since we package everything well & offer shipping insurance as optional (by not purchasing shipping insurance you are stating Little Carl is not liable for damage to an item, or items we have shipped to you due to USPS).Item must be returned within 30 days of purchase date. Item must be in its original condition, not broken or removed from packaging. Please email us with any questions regarding this policy. Thank you |