Payment/Shipping Information
- Payment is expected within 3 days of auction close.
- We accept PayPal ONLY, no exceptions on this one!
- Shipping via US Postal Service within 3 business days after payment is received/cleared through Pay Pal, but we try our best to ship within 24 hours!
- Cost of shipping includes shipping AND handling costs.
- We do combine shipping, however please hold payment on orders with multiple items until a combined invoice is received with updated, discounted shipping cost.
- Please note that no refunds for shipping discounts will be extended if a buyer chooses to pay for items separately, then requests combined shipping after payment has already been made; items may still ship together, however.
- While we try to accommodate any special requests, sometimes shipments are sent before all our email messages are read, so please be aware that we will do whatever we can to assist, but requests are not always possible!
- US Domestic Shipping and Handling
o PLEASE NOTE that FIRST CLASS MAIL will take 7 to 10 BUSINESS DAYS FOR DELIVERY, and delivery times can easily double during holidays or after a postal holiday.
o For shipments containing multiple items, the shipping will be calculated based upon the largest item as the first item.
- International Shipping and Handling
o If your country is not listed in the under the Shipping & Payments tab as an option, we do not ship to that country at this time.
o PLEASE NOTE that FIRST CLASS SHIPPING will take up to 4 to 6 weeks for delivery in some cases! Sellers have NO CONTROL over the postal service delivery times, but we promise our items will ship out in a timely manner!
o For shipments containing multiple items, the shipping will be calculated based upon the largest item as the first item.
- Get Started Kits must ship via Priority Mail for International shipments
o One single kit ONLY (no other additional items at all) ships via Priority Mail Envelope for $18.95. No other items will fit in the envelope with the kit.
o Additional items and/or kits in the same shipment will require shipping in a box as opposed to an envelope, and the cost for shipping then STARTS at $32.95 for one kit, plus any additional items.
o Please see chart below for shipping costs for Get Started Kits. For more than six kits, please email us with questions!
|
Get Started Kits |
One Kit |
Two Kits |
Three Kits |
Four Kits |
Five Kits |
Six Kits |
|
US Domestic Priority |
$9.95 |
$14.90 |
$19.85 |
$24.80 |
$29.75 |
$34.70 |
|
International Priority Canada |
$15.95 |
$25.90 |
$30.85 |
$35.80 |
$40.75 |
$45.70 |
|
International Priority All Other Destinations
SINGLE KIT ONLY |
$18.95 |
|
|
|
|
|
|
International Priority All Other Destinations
KIT + ADDL ITEMS |
$32.95 |
$42.90 |
$52.85 |
$62.80 |
$72.75 |
$82.70 |
- Customers requesting faster shipping options can email us for a shipping quote.
- Shipping costs must be paid via PayPal in the same transaction as the purchase.
- We will replace any items lost or damaged in shipping for FREE (some restrictions apply). For items lost during shipping, replacement/refund will be made after 30 days, or 60 days for international shipments.
- While we cannot control the speed of the postal service, we ask that you please contact us directly before filing a dispute via Ebay or PayPal if there are any issues, so we can have the opportunity to fix the problem!
- We are happy to wait for payment while a buyer is actively bidding on other auctions.
Customer Service
- FREE insurance for guaranteed safe delivery.
- Lost or damaged items during transit will be replaced in most cases. Damaged items will be replaced immediately; lost shipments will be replaced/refunded after 30 days for domestic shipments, and 60 days for international shipments.
- 7-Day Money Back Guarantee on any unused, unopened items.
- No Sales Tax.
- We are an experienced eBay seller committed to providing exceptional customer service. We have been buying & selling on eBay for more than 12 years!
We offer a money-back guarantee for all our products, loss or damage replacement, and guarantee that all our products are genuine and purchased through legitimate vendors. While we cannot control the speed of the postal service, most of our customers receive their product in a quick and timely manner.
WE STRIVE FOR FIVE! Five Star Service, that is! We want our buyers to feel comfortable giving us FIVE STARS for our service, and ask that you let us know if there is an area we need to improve! Five Star Service means our seller fees are discounted, which means we can offer our products at lower prices to you!
If you ever have a question or problem, please have the courtesy to allow us to resolve the issue first, before leaving negative feedback or filing any disputes. We promise to do our best to satisfy our customers, and hope to be your number one source for beauty products online! If you ever have any questions or problems, please contact us right away.
If you are looking for a particular beauty product, dont hesitate to ask us! We have dozens of product lines available, and new ones will be listed frequently. Thank you and happy bidding!!