Warranty:
1 Year Limited Warranty: Bike Pro Inc. /BeBeLove USA warrants that the frame is free of defects for one year following the date of delivery to the original purchaser. This warranty is valid only to the original purchaser and under normal use.
|
Frame |
Wheels |
Plastic |
Fabric |
Basket |
|
1 Year |
N/A |
N/A |
N/A |
N/A |
Repairs must be made by Bike Pro Inc. /BeBeLove USA or an authorized dealer, otherwise this warranty is void. BikePro Inc. /BeBeLove USA reserves the right to repair or replace the warranted trailer.
This warranty does not apply to damages caused by misuse of this product, accidental or intentional damage, neglect or commercial use. Excluded from this warranty is liability for consequential property or commercial damages or for damages for loss of use. This constitutes the only warranty of BikePro Inc. /BeBeLove USA and its authorized agents and dealers and no other warranty or conditions, statutory, parole, collateral or otherwise (including conditions requiring compliance with description, fitness for purpose and merchantable quality) shall be implied.
Return Policy:
1. Any defective product MUST be reported within two days upon receipt of it.
Once a defective is reported, we will try to solve the issue by sending out replacement parts. If the issue is not replaceable, we will issue a call tag and ship out a new one. If defective products are reported after two days upon receipt, we will charge shipping and replacement parts. Below is the price chart. Shipping is included.
|
EVA Wheel |
Air Tire |
Tray/Bumper |
Canopy/Basket |
Foam Handle |
Seat |
|
$10.00/pc |
$25.00/pc |
$20.00/pc |
$15.00/pc |
$10.00/pc |
$20.00/pc |
2. Any man-cause damages to the products will not be accepted. All returned products will be inspected by our inspectors to determine that returned goods are really defective upon arrival.
3. We will only accept Never Been Used and NEW products being returned back to us. If a returned good has been used or is dirty, the good will be returned back to the buyer on his/her expense.
This policy applies to buyer’s remorse as well. If a stroller has been used, we will not accept it. If you feel like this is not what you want, just pack it back into the box and DO NOT use it.
4. All returned products must be in its original box.
5. Buyer’s Remorse: Buyers have up to 10 days upon receipt to decide whether or not they want to keep the product. We will have to receive an email from you within 10 days stating that you would like to return the product. Otherwise, we will not accept any returns after 10 days. Once again, we will only accept products in a Never Been Used and NEW condition. (Please read #3)
We will charge 30% restocking fee and return shipping charge.
Refund:
1) Keep Safe Company will only refund the price of the goods sold to its customers. Handling fees or charges such as shipping charges or credit card charges will not be reimbursed.
Restocking Fee:
1) There will be a 30% restock fee for all return merchandise and cancel orders.
These policies are direct from Bebelove USA. In order to maintain a working relationship with Bebelove USA and protect Keep safe Company from liability, we must pass this information to you, the customer. That said, Keep Safe will do everything we can to make you, and keep you, a satisfied customer. Please email us at keep-safe@live.com with any questions or concerns about the product ASAP. Please use the "Ask the seller a Question" option if the question is BEFORE you have purchased the item.
Thank you and Good Luck bidding.
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