We only refund the total cost of the item not shipping cost. You will receive a refund within 5-10 days after we inspect them. If your item can be fixed we will do so and ship it back at no additional charge. We do not refund your money if you DO NOT READ our Descriptions of the items. Make sure you read the description of an item thoroughly before you purchase it. You must contact us within 7 days from the date you received your item to get a refund. We try our hardest keep our customers happy! |