If an item is found to have a defect that is not disclosed in the auction it is eligible for a full or partial refund. Once I am contacted, and it is determined to be eligible for refund, item must be returned (shipped) within 3 days of receiving. Shipping is non refundable. In return for a full refund, I ask positive feedback be left, and I will leave the same. Please make sure you agree with the above terms before bidding. Thank you!
All items are insured for loss and damage with the acception of glass and parishable items Canada Post DOES NOT cover damage to pottery/glass in the insurance fees. | 
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