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We will ship only to the United States, Canada, Europe, Australia, and Japan.
1.Buyer Pays all Shipping costs.
2. Please allow at least 5 business days for processing time after payment has been received and cleared before anticipation of shipment regardless of your preferred shipping method. We are also a major wholesale company so we can not anticipate what our current workload is. This does not mean that your item will arrive within 5 business days. It means that we will attempt to ship within 5 business days. The warehouse is not open during the weekends, so if your payment is not received before 8am Friday, your order will not begin processing until Monday morning.
Please allow 10-14 business days for your item to arrive before panicking as we can not control the speed and service of the USPS. Overseas shipments are dependent on their own country's customs and delivery service.
3. Orders are processed in the order that they are received regardless of whether the item is to be mailed out via Priority mail or first class. We do not ship any orders after 1pm on Fridays as our warehouse is closed during the weekend. For example: If you pay after 4pm C.S.T. Friday, your order will not be received or processing to begin until Monday mid-morning.
4. If for some reason, you are in dire need of an item and need it to be there for a special event, please email us at thealleychicago@aol.com separately in an email and choose priority mail as your choice of shipping method.(US. only) Do not email us after the fact and wonder what happened to your shipment, and why it was not there 2 days after your payment cleared.
5. We do our best to provide the fairest rates in shipping. We offer a shipping discount for multiple purchases within 7 days. You must invoice/ group your items into 1 invoice for the discount to apply. We charge 1 flat rate fee for the first item and $1.50 for each additional item.
6. Our shipping fees do not include shipping confirmations. Insurance is up to the buyer. You must pay for insurance in order to receive it. Our shipping fees include processing, and packaging. Our warehouse staff does not work for free nor do padded envelopes appear out of thin air. If you do not want to pay for our flat rate fees, please do not bid on our auctions.
We receive a shipping manifest from the warehouse only once every week and a half. We we will email you that your items haves shipped once we receive the update. There are times that you may receive the email after you have already received the item. The shipping email by no means indicates that your items were shipped that day...most likely it was shipped days previously, it is all dependent on when we receive the notification from our warehouse. |