A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
Q. When do you ship? A. We ship Monday through Friday! Our items generally ship within 5-7business days
Q. How much will it cost to ship this item to me? A. We offer several shipping options and as a bonus, ALL US shipments get a free Delivery Confirmation! USPS First Class $5.50...USPS Priority $6.95...Fedex Ground CONUS $9.95
Q. Do you combine shipping/invoices? A. We will combine all items you purchase within 3 days of each other into one invoice and provide you with a shipping discount.
Q. Who is The-Distinctive-Edge? A. We are a family run cutlery company. We have been in business since 1999 and pride ourselves in the knowledge of our business and providing great service to our ever growing repeat customer base! We are authorized Pro-tech and Microtech Dealers and great knives are our speciality!
Q. Why should I buy from you? A. We are the best! Truly, we are a honest group of folks who just simply love this business!
Q. Is this item new, used or traded? A. All items are new and in their original packages unless otherwise stated. We do take trade ins, but they are usually just on our website, but, if auctioned, we always very clearly state "trade in"!
Q. Do you answer all emails, etc? A. We do our best to answer every question we get. Sometimes we are busier than other times, but everyone is important!
Customer service is our top priority! We will do our utmost to make your experience with our company wonderful, so before leaving negative feedback, email your concerns so that we can try to make things right. We use the USPS Confirmation as proof of delivery.
Payment Methods & Terms Payments sent by mail should be postmarked no more then 7 business days after the item is purchased, and should include your full name, shipping address, invoice/auction number, and a printout of the eBay item.
We accept PayPal, MasterCard, Visa, AMEX, Please pay for your purchase within 7 business days of the auction close unless you contact us and we agree on other terms.
International Orders International orders take 6-8 business days to process. You are responsible for ensuring that the item you are ordering is legal for your country. We are not responsible for items withheld or lost by or through customs.
Refunds, Exchanges, & Returns We allow a 3 day inspection period for you to check your item over. If you need to return your item because the item is defective or is not the advertised item, please contact us within those 3 days. Returns must be in their original packaging with any documents or accessories that came with the item, and must be in undamaged, like new condition. All refunds will be less shipping & handling charges.
The Rest of it then….. We have a large network of distributors, collectors, custom knife makers, family and friends who are all lovers of cutlery. If you have interest in an items and do not see it, just email ebaysales@tdeknives.com
Every once in awhile, an item that is in closeout, or hard to keep in stock, may be sold out at our Store. In this event, you will be notified by e-mail and will receive a full refund. We reserve the right to cancel an auction or purchase at anytime. By bidding on or buying this item or purchasing from our website, you are also agreeing that you understand your local, state, or federal laws that govern your area. Failure to comply with all of the above terms will result in negative feedback against you and possible eBay,legal, or other action. Review our About Me page for more information.
By purchasing this item by auction or "Buy it Now" you are agreeing to all of the above terms and conditions!
*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
Seller charges sales tax for items shipped to: NC (6.75%).
Return policy
Item must be returned within
Refund will be given as
Return policy details
7 days after the buyer receives it
Money Back
Buyer has a 3 days inspection from delivery date to insure item is correct and in good working order. Returns must be notified and sent in 7 business days. Returns with no authorization will be credited with a 15% restocking fee and in all returns, shipping will not be refunded.
The buyer is responsible for return shipping costs.