|
Payment: Please see the eBay end of
auction email for details on finalizing the transaction. We prefer
payment to our PayPal account: info@theavsgroup.com. We also accept
Bank/Certified Checks, Money Orders, Personal/Business Check (7 days to
clear), and credit cards by phone. Payment in full is required within
10 business days. Our address for payments is:
The AVS Group; 3600 Commerce Drive, Suite 612; Baltimore, MD 21227.
Tax: We are required by law to
charge 5% sales tax for Maryland residents. Please be sure that is
included with your payment if you are picking your item up or having it
delivered to a Maryland address.
Incorrect Item
Received: If you receive
the incorrect item please
contact us and we will have
the item shipped back to our location at our expense and upon
verification that the incorrect item was shipped, issue a
refund in full including shipping costs.
Return Policy: All items are
sold "as-is" with no warranties express or implied. We do our best
to describe every item in detail, including any problems we find.
If you need to return something please follow the below steps:
-
Contact us for a Return Authorization Number and shipping address
within 5 days of receiving the item.
- Ship the item back to us within 7 days
of receiving the item with the Return Authorization Number clearly
marked on the package. The item must be received in the same
condition it was sent. Items without the RA# will be refused.
- Upon receipt of the item and
verification of its condition we will issue a refund for the product
portion only of the payment by check or by your method of payment, at
our preference.
- Please note: No refunds
will be made for the shipping of the product to you, or for your
expense in shipping the item back to us.
Feedback Policy: We are
happy to participate in the feedback system. Our automated system
will post feedback when positive feedback has been left for us. If
you encounter a problem during the transaction please email us before
posting feedback so that we can reach a mutually agreeable solution.
We are always available to help you before, during, or after your
purchase.
|
Track up to 10 items on this computer in 
)
