IF THE ITEM IS DAMAGED BY ROYAL MAIL PLEASE SEND IT BACK I WILL REFUND/REPLACE AND
SEND BACK YOUR POSTAGE FEE, IF YOU SIMPLY DO NOT LIKE THE ITEM YOU MAY SEND IT BACK BUT I WILL NOT REFUND YOUR POSTAGE TO DO SO.
U.K. Buyers
please report any non delivery of parcels by royal mail to me first, all my parcels are covered with proof of postage, if your parcel goes missing i will submit a claim to Royal Mail on the undertsanding that you will comply with any investiagtion they undertake. I will refund your money once their investigation is complete and I have recieved a refund from them, this may take a couple of weeks depending on the branch that is dealing with the claim.
International Buyers
Due to a number of parcels going astray, i have found it necessary to charge insurance due to the fact that paypal require a tracking number off me should a claim for non arrival be made. Unfortunatly this does put the price up for your postage, but insurance is for the parcel as a whole, not for each item. |