WE CHEERFULLY COMBINE SHIPPING CHARGES ON ALL MULTIPLE ITEM ORDERS!

PLEASE READ BEFORE BUYING:
When paying by money order via mail, please include the ITEM NUMBER, ITEM NAME, and your COMPLETE REAL NAME and MAILING ADDRESS with your payment.

Important: We often list multiple copies of the same product. Please pay attention to the ITEM NUMBER of the product you are purchasing. Buyers who order multiple items of the same product will be regarded as having purchased all that they have ordered and will be held responsible to pay for each of them.

If you have limited time constraints or any other specific issue outside of what is covered in the item description or listing information, please ask us about it BEFORE purchasing. We always try to ship out items as promptly as possible, however, on rare occasions, we may run out of stock on an item.  In that event, we will give you an estimated date when it will be back in stock or offer to refund your money. The delivery transit times displayed on all listings are provided by eBay and the United States Postal Service, not the item seller, and are ESTIMATES ONLY. We are not responsible for delivery delays caused by the actions of the shipper. Therefore, we cannot guarantee shipping transit times for any domestic or international shipment.

All sales are considered final.  No refunds or exchanges for any reason except for defective merchandise.  We will replace any defective goods with the another copy of the same item only.

Customer service is very important to us. If you are dissatisfied with our service or product, please contact us first and give us an opportunity to remedy the situation.  This is eBay’s policy as well as our own, and by purchasing you are agreeing to this policy.

ATTENTION INTERNATIONAL CUSTOMERS!:
Priority Mail International will be used whenever possible for international packages, unless you specify Express Mail International. Online tracking is available to most major destinations, but not all. Buyers will be provided with a tracking number when items are shipped, and can be tracked at the United States Postal Service website. (As the seller, we do not have access to any more tracking information on any particular package than the buyer does.) It is the buyer's responsibility to make sure that any item purchased from us is not prohibited by the Customs service of their nation. We are not responsible for any packages seized or delayed by other nations’ Customs or Postal services, except those sent via Express Mail International and insured.

A NOTE FOR MASK BUYERS:
For your convenience, we enclose instructions with each mask for its use, long term care, and display. When you receive your mask from us, it is in the same condition in which we received it from the warehouse.  Most mass-produced rubber Halloween masks are warehoused and shipped flat without any sort of stuffing. Occasionally this flattening will cause some slight warping in the mask. By following our instructions, you can easily return your mask to its original molded shape, as well as correct any minor distortions in the rubber material incurred during storage.