Combined shipping policy:
Each item purchased after the first is subject to the full shipping and handling charge (as stated above with the Buy It Now price), minus one dollar. On most of our CD and DVD offerings this rate is currently $5.99 for domestic orders and slightly higher for international orders. Some items may have a different S/H charge, but combined shipping is always one dollar off every item after the first. It doesn't matter in what the highest or lowest rate is, you always save one dollar for each item purchased after the first. If you buy six items, you save $5; if you buy eleven items, you save $10–it's that simple. All items must be paid with a single payment to qualify for combined shipping. Shipping and handling charges (as the name implies) are based on more operating expenses than postage alone and are non-negotiable except as described above. We strive to keep the total price our customers pay for each item among the best for the service and quality offered.
International customers:
We ship most items worldwide; S/H information for your country has been provided below - on most items, this is only a dollar or two more than domestic rates. If you are uncertain of S/H rates, do not hesitate to ask for an invoice prior to payment. Unfortunately, the increasing cost of doing business outside the US (PayPal currency exchange fees are 25% higher and international air mail rates are 125-300% higher) as well as the high rate of fraud and non-payment prevent us from shipping at domestic rates, but we try our best to keep the total cost of each item fair and reasonable for all customers.
Payment:
We accept PayPal, check or money order. Personal checks must clear before shipment. All Buy It Now Items must be paid within three (3) days of purchase. E-mail if you are mailing payment or are waiting on an auction to end that you are currently winning. A single payment must be made for all items to qualify for combined shipping.
Non-paying bidders:
Our item descriptions, price and fees and policies are clearly stated above. Do not bid if you do not intend to pay for your purchases. If you have any questions whatsoever, do not hesitate to contact us BEFORE you bid. eBay will be notified of non-paying bidders after seven days and appropriate feedback left. The time and money required to relist unpaid items is no small matter (eBay only reimburses Final Value fees, not Insertion fees, and only after a long drawn-out process).
Returns:
All of our music and movies are guaranteed. If you receive an item from us that will not play properly, notify us immediately and return it to us, noting the track or chapter that is causing problems. We will make every effort, if necessary, to replace it, offer a store credit or issue a refund if warranted. As mentioned above, we have never had to honor this guarantee locally, so we offer it here with confidence. Due to the volatile nature of the market and opportunity for fraud, there are no refunds on gaming/trading cards unless the condition is grossly misstated. We will do our best to represent all items with reasonable accuracy–we want your repeat business. A quick look at our feedback should confirm our dedication to quality and customer satisfaction.