Shipping and Payment Terms

Auction Sales Policy:  Your bid is a contract - Place a bid only if you are serious about buying the item. If you are the winning bidder, you will enter into a legally binding contract to purchase the item. If the seller is unable to establish contact with the winning bidder within 3 days of the end of the auction or if payment is not received within 5 days, item may be offered to the next highest bidder or re-listed at the seller's sole discretion.

Warranty:  Unless otherwise indicated, all items are sold with a warranty of 14 days starting from the day you receive your purchase. Items are guaranteed to be as described, free of defects and function properly. Minor cosmetic flaws that have no effect on a item's operation are not considered reasonable cause for return or refund. Items offered for sale on a As-Is basis, (as noted in the item description) are not covered by any warranty and the buyer assumes all responsibility for any costs incurred to repair or restore the item.

Shipping Details:  All shipping originates from U.S.A. 14468 zip code. Shipment will be either UPS, FedEx or USPS, depending on weight and size. Some larger items will ship via either FedEx or UPS Ground service. Orders are generally shipped on the day after full payment. Package tracking number will be emailed to the winning bidder the same day the item ships.

International and Overseas buyers will receive a US Postal Service Customs ID Form Number to assist in tracing their shipment through customs. (Please Note: on-line package tracking is not available on internationals shipments). All Customs, Duty, Taxes and other fees imposed by the country receiving the shipment are the responsibility of the buyer.

Payment Details:  eBay Payments - All Major Credit/Debit Cards are Accepted via PayPal Secure Check-out. Other Payment Options are Available - Contact us at: geneseevalleysales@gmail.com

Returns:  In the unlikely event that an item needs to be returned, the buyer must present a  request in writing via the eBay (contact seller) message system. All returns must be approved by "Genesee Valley Sales". Any item retuned without prior authorization will be refused and returned to the sender at their expense. A refund will be processed provided that the item being returned includes all original items, in undamaged, re-saleable condition and contains all original packaging, including manuals, warranty forms, etc. Software products are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.

End of Auction Contact:  The winning bidder will receive an "eBay End of Auction" invoice email. Click on the payment link and follow the payment instructions. Once payment is received, we will ship product (usually within 24-48 hours, excluding weekends and holidays).

Email:  Any Questions?  You can contact us at: geneseevalleysales@gmail.com

Privacy Policy:  Your information will never be given, sold, rented or loaned to any third party.