We use ID labels on our items. You may return an item only if the condition grossly differs from our description. To return an item, you must email us with your complaint & let us know what the problem is. Manufacturing defects are not considered reason to return. You must return the item with an unaltered ID label. If the ID label is altered in any way, the item will be retuned to you at your cost. Refund is only on the sale price of the item. WE DO NOT REFUND ANY SHIPPING OR INSURANCE COSTS! |