We will give a credit for future order merchandise for the price of the item if insurance is bought. We do not credit back shipping and handling. We are not responsible for any orders that do not have insurance. All orders outside the U.S. must request insurance,it is optional, it will be added to the invoice. Insurance is not offered outside the U.S. unless you request it. If you do not request insurance outside the U.S. we are not responsible for shipment if lost or damaged. | 
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