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CPM-700 PROFESSIONAL HI-TECH BUG DETECTION SYSTEM
FREE 1 Year Warranty plus FREE Tech Support & FREE Ground Shipping over $75.
Product ID: PE-CPM700
CPM-700 Professional Hi-Tech Bug Detection System
Free Standard Shipping on Purchases over $75 (USA Only)
CPM-700 [Countersurveillance Probe/Monitor]
The CPM-700 is a broadband receiver designed to detect and locate all major types of electronic surveillance devices including room, phone, body bugs, video transmitters, and tape recorders.
Broadband receivers such as the CPM-700 provide a very important cost-effective tool for professional sweep teams, government security personnel, and private citizens with important security needs.
The CPM-700 is very effective for rapidly detecting and locating transmitted signals, while being very easy to learn to use. The CPM-700 sweep kit includes a custom Cordura case that contains all items necessary to conduct a professional sweep.
There are several "imitations" of the CPM-700 on the market because of it's success as a product. While some of these copies may be cheaper, they do not provide the frequency performance and sensitivity of the CPM-700. We guarantee it!
Specifications:
CPM-700 Standard Kit:
R.F. Probe:
Gain: 20dB nominal Frequency
Response: 50kHz-2GHz ±3dB 3GHz-10dB
Sensitivity: -62dBm (1 segment) -85dBm M.D.L.
VLF Probe:
Frequency Response: 15kHz-1MHz-3dB
MAX input voltage: 300 VAC 50-60Hz
Isolation: 1500 VAC 60Hz
Sensitivity: -38dBm (1 segment) -60 M.D.L.
Audio Amplifier:
Input Impedance: 50K Ohm balanced
Input Range: 1.7uV-10V (135dB) AGC
Dynamic Range: 100dB (high and low gain)
Frequency Response:100Hz- 15kHz±3dB (filtered) 500Hz-24dB/octave, 2.5kHz-18dB/octave
Headphone Output: 5Vp-p 220
Record Out: 25 mVp-p nominal with AGC
Display:
LCD bargraph: 18 segment with pulsing single segment trip point
50dB dynamic range (1 segment High Gain to MAX Low Gain)
Alert Output: 2.8kHz tone or silent red LED at 2Hz
Remote Output: N.O. contact (300mA 25V MAX)
Battery:
8 ea. MN1500 AA Alkaline - Life 10-16 hrs Low Battery Indicator: approx. 10% remaining power
AC Adapter/Charger
Input: 95-l30VAC 50-60Hz, or 200-275VAC 50-60Hz
Output: 12VDC with 500mA NiCad
Recharge Time: 8-10 hrs
Options included in the CPM-700 Advanced:
Includes all of Standard plus the following:
IRP-700 Infrared Probe enables the operator to detect and locate surveillance devices that utilize infrared energy as the transmitting medium.
MLP-700 enables the operator to detect and locate magnetic recording devices such as audio or video tape recorders.
ALP-700 With the Acoustic Leakage Probe, the operator can determine the vulnerability of accoustic leakage by placing the ALP-700 against structural objects such as walls or windows.
MPA-700 Modular Phone Adapter gives the CPM the ability to test a location's phone wiring for surveillance devices.
TRP-700 Tape recorder Patch Cable allows the the audio from the CPM to be recordered for a more in depth analysis at a later time. CLA-700 Cigarette Lighter Adapter allows the CPM to operate and recharge the NCB-700 battery pack while traveling. The adapter provides 12VDC power from automobile sockets.
NCB-700 NiCad Battery Pack allows for a portable and reusable power source. The pack consists of eight rechargable Nickel Cadmium AA cells which can be recharged overnight numerous times.
Options included in the CPM-700 Deluxe:
Includes all of Std and Advanced, Plus the BMP-1200
Broadband Microwave Probe (BMP-1200) extends the range of the CPM-700 to 12GHz for detection of modern higher frequency eavesdropping devices. (You must contact us for the Deluxe Model)
Kit Includes:
CPM-700 Unit
Carry Case with all standard Items
Size: 16 3/8″ x 11 1/4″ x 3″
Please specify which option you wish when ordering.
We provide a complete line of quality audio/video bug detection products .
We use our own products!
....How Do You Know You Have Been Bugged?
Bugs come in all shapes and sizes. Bugs can be a camera and or an audio listening device. Listening devices can be placed in the room or on the phone line to capture audio and the same is true for a spy camera to capture video. So how do you know if you have been bugged?. You need a good bug detector and you need to perform a visual search.
....Which Bug Detector is best?
Unfortunately there is not 1 device that does everything. You may need to buy a couple of detectors that covers wired and wireless bugs. All the products we offer are very good and really depends on what you need it for. If your looking to perform professional sweeps then you need our CPM 700 KIT; however, if you just to sweep your home or car then there are several products that will work for you.
....How Do I Perform a Bug Sweep of my location?
Our bug detectors are easy to use but to perform a comprehensive search of your location you need to know what your looking for and how to scan. We have written a comprehensive 50 page e-book on how to bug sweep.
If you think you are bugged and need instructions on which bug detection devices to use and how to use them then you need this 53 page e-book!!. This book describes the different types of bugs in an easy to read format. COST: $9.95
Have you been bugged?
Warning Signs of Covert Eavesdropping or Bugging
If any of the following warning signs apply and you are concerned about covert eavesdropping or wiretapping then it would be wise to contact a TSCM SPECIALIST (Technical Surveillance Counter Measure) and schedule a "Bug Sweep". However, do not call from a suspect telephone, cellular telephone, or cordless phone and understand that it is critical that you should get someone out to your location as quietly, and as quickly as possible. You may choose to do the sweep yourself with some of our Counter Surveillance Products.
Are you a potential target? If eavesdropping on anything you say, write, or do could increase someone else's wealth or influence, then the answer must be yes, you are a potential target.
Others know your confidential business or professional trade secrets. This is the most obvious indicator of covert eavesdropping activities. Theft of confidential information is a multi-billion dollar underground industry in the United States. Often the loss of your secrets will show up in very subtle ways so you should always trust your instincts in this matter. When your competitors know things that are obviously private, or the media finds out about things they should not know, then it is reasonable to suspect technical eavesdropping or bugging.
Secret meetings and bids seem to be less than secret. Confidential meetings and bids are very popular targets for corporate spies. How would you like the plans for the corporate takeovers you're planning to become public knowledge? Would copies of your product designs be of any use to your competitors? Would it be beneficial for your competitors to know how much you're quoting for the same project?
People seem to know your activities when they shouldn't.
You have noticed strange sounds or volume changes on your phone lines. This is commonly caused by an amateur eavesdropper when they attach a wiretap, or activate a similar listening device. Surveillance devices often cause slight anomalies on the telephone line such a volume shift or drop-out. Professional eavesdroppers and their equipment usually do not make such noises; so if this is going on it could indicate that an amateur eavesdropper is listening in.
You have noticed static, popping, or scratching on your phone lines. This is caused by the capacitive discharge which occurs when two conductors are connected together (such as a bug or wiretap on a phone line). This is also a sign that an amateur eavesdropper or poorly trained spy is playing with your phone lines. It could be nothing more then a problem with your phone line or instrument, but a TSCM person should evaluate the situation to make sure.
Sounds are coming from your phones handset when it's hung up. This is often caused by a hook switch bypass, which turns the telephone receiver into a eavesdropping microphone (and also a speaker). There is probably somebody listening to everything you say or do within twenty feet of the telephone (if this is happening).
Your phone often rings and nobody is there, or a very faint tone, or high pitched squeal/beep is heard for a fraction of a second. This is an indicator of a slave device, or line extender being used on your phone line. This is also a key indicator of a harmonica bug, or infinity transmitter being used. Of course it may also be nothing more then a fax machine or modem calling the wrong number (but a TSCM person should evaluate the situation to make sure).
You can hear a tone on your line when your phone is on the hook (by using an external amplifier). To check for something like this you would have to obtain a "recorder starter" interface (with a VOX option), or some kind of a high gain audio amplifier such as a uAmp or Kaiser 1059. Then with the phone hung-up listen to your telephone wiring. If you hear a faint solid dual tone it is a dead giveaway of someone using a "slave" eavesdropping device on your (or one of your neighbors) telephone lines. Such devices create a "command tone" when the subject hangs up the phone (so you must ensure that all of your phones are hung-up). On an added note: the most common command tones for illicit eavesdropping devices are 2100 Hz and DTMF-C, but any tone combination may be used.
Your AM/FM radio has suddenly developed strange interference. Many amateur and spy shop eavesdropping devices use frequencies within or just outside the FM radio band, these signals tend to drift and will "quiet" an FM radio in the vicinity of the bug. Look for the transmissions at far ends of the FM radio band, and at any quiet area within the FM band. If the radio begins to squeal then slowly move it around the room until the sound become very high pitched. This is referred to as feedback detection or loop detection and will often locate the bug. The "stereo" function should be turned off so the radio is operating in "mono" as this will provide a serious increase in sensitivity. If you find a "squealer" in this manner then immediately contact a TSCM and get them to your location FAST.
You car radio suddenly starts "getting weird" Keep in mind that the antenna your car radio uses may be (and often is) exploited by an eavesdropper, and that such usage may interfere with radio reception (so be concerned if you automobile radio suddenly starts getting weird).
Your television has suddenly developed strange interference. Television broadcast frequencies are often used to cloak a eavesdropping signal, but such a devices also tends to interfere with television reception (usually a UHF channel). Televisions also "suck in" a lot of RF energy and because of this are very sensitive to any nearby transmitters (this is technically called "Bandwidth, and TV signals use a lot of it). A small handheld television with a collapsible antenna may be used to sweep a room. Carefully watch for interference around channel numbers 2, 7, 13, 14, 50-60, and 66-68 as these frequencies are very popular with eavesdroppers.
You have been the victim of a burglary, but nothing was taken. Professional eavesdroppers often break into a targets home or office, and very rarely leave direct evidence of the break-in; however, occupants of the premises will often "pickup on something not being right" such as the furniture being moved slightly.
Electrical wall plates appear to have been moved slightly or "jarred". One of the most popular locations to hide eavesdropping devices is inside, or behind electrical outlets, switches, smoke alarms, and lighting fixtures. This requires that the wall plates be removed. Look for small amounts of debris located on the floor directly below the electrical outlet. Also, watch for slight variations in the color or appearance of the power outlets and/or light switches as these are often swapped out by an eavesdropper. Also note if any of the screws which hold the wallplate against the wall have been moved from their previous position.
A dime-sized discoloration has suddenly appeared on the wall or ceiling. This is a tell tale sign that a pinhole microphone or small covert video camera has been recently installed.
One of your vendors just gave you any type of electronic device such as a desk radio, alarm clock, lamp, small TV, boom box, CD player, and so on. Many of these "gifts" are actually trojan horses which contain eavesdropping devices. Be very suspicious of any kind of pen, marker, briefcase, calculator, "post-it" dispenser, power adapter, pager, cell phone, cordless phone, clock, radio, lamp, and so on that is given as a gift. That little gift the salesman left for you may be a serious hazard.
A small bump or deformation has appeared on the vinyl baseboard near the floor. Strong indicator that someone may have concealed covert wiring or a microphone imbedded into the adhesive which holds the molding to the wall. Such deformation will often appear as a color shift, or lightening of the color.
The smoke detector, clock, lamp, or exit sign in your office or home looks slightly crooked, has a small hole in the surface, or has a quasi reflective surface. These items are very popular concealment for covert eavesdropping devices. Often when these devices are installed at a target location they are rarely installed straight. Also watch out for things like this that "just appear", or when there is a slight change in their appearance.
Certain types of items have "just appeared" in your office of home, but nobody seems to know how they got there. Typical items to watch for and beware of are: clocks, exit signs, sprinkler heads, radios, picture frames, and lamps.
White dry-wall dust or debris is noticed on the floor next to the wall. A sign that a pinhole microphone or video camera may have been installed nearby. It will appear as if someone has dropped a small amount of powdered sugar either on the floor, or on the wall.
You notice small pieces of ceiling tiles, or "grit" on the floor, or on the surface area of your desk. Prime indicator that a ceiling tile has been moved around, and that someone may have installed a hidden video camera or other eavesdropping device in your office or near your desk. Also watch for cracks or chips in the ceiling tiles. Amateur and poorly trained spies tend to crack or damage acoustical tiles. The ceiling tiles in any executive areas should never contain any cracks, nicks, gouges, or stains. Any ceiling tile that becomes damaged (for what ever reason) should immediately replaced and the cause to the damage documented. In such cases it is also wise to have a TSCM specialist inspect the area around the chipped, broken, or damaged tile to determine if a hostile eavesdropping device may have been introduced.
You notice that "Phone Company" trucks and utilities workers are spending a lot of time near your home or office doing repair work. If you see the same or similar vehicles more then three times then you may have a serious problem (at least according to the U.S. State Department training course on counter surveillance).
Telephone, cable, plumbing, or air conditioning repair people show up to do work when no one called them. A very common ruse which eavesdroppers use to get into a facility is to fake a utility outage, and then show up to fix the problem. While they are fixing "the problem" they are also installing eavesdropping devices. Some of the more popular outage involve power, air conditioning, telephone, and even the occasional false fire alarm.
Service or delivery trucks are often parked nearby with nobody (you can see) in them. These vehicles are commonly used as listening posts, be very cautious of any vehicle which has a ladder or pipe rack on the roof. Also, be wary of any vehicle which has tinted windows, or an area which you cannot see though (like a service van). The listening post vehicle could be any vehicle from a small Geo Tracker, Suburban, Blazer, Trooper, or Cargo Van. Look for any vehicle which could conceal a person in the back or has tinted windows. Also, keep in mind that the eavesdropper may relocate the vehicle several times, so look around. Typically, eavesdroppers like to get within 500-750 feet from the place or person they are eavesdropping on.
Your door locks suddenly don't "feel right", they suddenly start to get "sticky", or they completely fail. Prime evidence that the lock has been picked, manipulated, or bypassed. Try to always use biaxial locks with sidebars (such as ASSA or Medeco). Also, only use double sided deadbolts in all doors, and good quality window bars on all windows, and a good quality door bar on all doors not used as a primary entry doors.
Furniture has been moved slightly, and no one knows why. A very popular location for the installation of eavesdropping device is either behind, or inside furniture (couch, chair, lamp, etc.) People who live or work in a targeted area tend to notice when furnishings have been moved even a fraction of an inch. Pay close attention to the imprint which furniture makes on rugs, and the position of lamps shades. Also watch the distance between furniture and the wall as eavesdroppers are usually in a hurry and rarely put the furniture back in the right place.
Things "seem" to have been rummaged through, but nothing is missing (at least that you noticed). A "less than professional spy" will often rummage through a targets home for hours, but very rarely will they do it in a neat and orderly fashion. The most common "rummaging" targets are the backs of desk drawers, the bottom of file cabinets, closets, and dresser drawers.
When contacting any TSCM firm please remember not to call from any suspect area, do not use your cellular telephone, do not use your cordless phone, and do not use any suspect telephone (instead call from a sterile phone somewhere outside the suspect area).
Who Gets Bugged?
High Threat Business Situations
Your company has stock which is publicly traded (or will be soon)
Your company is having labor problems, union activities, or negotiations
Your company is involved in any type of litigation or lawsuit
Your company has layoffs pending (or they have just happened)
Your company is involved in the fashion, automotive, advertising, or marketing industry
Anyone can be the target of covert eavesdropping, however; some people are under greater risk than others because of financial position, occupation, legal, or domestic situation.
Spouses bug each other on a regular basis
Parents bug children
Businessmen bug other businessmen
Scientists bug other scientists
Students bug professors
Attorneys bug other attorneys (and their clients)
Insurance companies bug accident victims, and other claimants
Construction companies bug other construction companies
Salesmen bug clients
Collection agencies bug debtors
Police officers bug suspects
Executive recruiters bug personnel directors
Rock fans bug rock musicians
Department stores bug customers and merchandise
The Neighbors, Coworkers, Friends, Enemies, Strangers, Your Spouse, Industrial Spies, Government Agents, Your Insurance Company, Your Boss...
High Threat Personal Situations (When to be seriously concerned)
You (or someone close to you) have been:
Involved in any type of litigation or lawsuit
Been questioned, arrested or arraigned by the police
In the process of getting married, divorced, or separated
A minister or religious leader (ie: priest, rabbi, deacon, bishop, elder...)
Running for any type of elected public office
Elected to any public office (ie: mayor, selectman, school principal)
Executive or scientist at any large company
Recently filed a insurance claim
Engaging in political demonstrations or activism
Employed by a defense contractor, Department of Energy, etc...
Private Investigators have been "poking" around
You are in the upper income bracket
Keep in mind that anybody with Money, Power, Influence, or access to sensitive, classified, or personal information is at serious personal risk.
On a related note: If you work (or have worked) for any kind of military, governmental, law enforcement or judicial agency the possibility of you being targeted for eavesdropping is very high. Such eavesdropping can come from either side of the law, and is rarely legal or court sanctioned.
Additionally, people married to, associated with, divorced from, getting divorced from, dating, or getting intimate with a member of law enforcement, private security, PI, or any level of the judicial system should be concerned about illegal eavesdropping (yes, cops love to bug their wives and girlfriends).
High Threat Occupations
Attorney
Doctor
Chiropractor
Dentist
Architect
Police Officer
Court Clerk
Judge
Elected to any public office
Mayor
Selectman
School Principal
College Professor
Product Engineer
Software Developer
Executive at any large company
Scientist at any large company
Employed by any defense contractor
Employed by the Department of Energy
Any minister or religious leader (ie: deacon, bishop, elder...)
Corporate Buyer or Purchasing Agent
Scientists bug other scientists
Employee of a Construction Contractor
Any type Sales or Marketing
Labor or Union Official
Fashion
Advertising
Personnel Directors
According the FBI the following types of businesses are under EXTREME risk and are popular targets of illegal bugging, wiretapping, and similar surveillance:
Materials:
Materials synthesis and processing
Electronic and photonic materials
Ceramics
Composites
High-performance metals and alloys
Manufacturing:
Flexible computer-integrated manufacturing
Intelligence processing equipment
Micro- and nanofabrication
Systems management technologies
Information and Communications:
Software
Micro and optoelectronics
High-performance computing and networking
High-definition imaging and displays
Sensors and signal processing
Data storage and peripherals
Computer simulation and modeling
Biotechnology and Life Sciences:
Applied molecular biology
Computational Chemistry
Medical technology
Transportation:
Aeronautics
Surface transportation technologies
Energy and Environment:
Energy technologies
Pollution minimization, remediation, and waste management
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Return policy
We strive to offer our customers the best products at the best possible prices.
100% Unconditional Risk-Free 7 DAY Money-Back Guarantee!
We now PROVIDE A 7 DAY MONEY BACK GUARANTEE on all products with the exception of the products listed below.
We want you to feel confident purchasing our products!
(NOTE: products exchanged 1 time and then returned again will be charged a 25% re-stocking fee which is non-negotiable)
All returns, refunds, or exchanges must be approved before any products are returned. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products. We test all of our products before shipping. Your satisfaction is our number one concern.
If you have any question regarding our products, please contact us at blueberry_sales@shaw.ca before placing an order.
All products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer. All returns must be authorized before product(s) is returned. We will replace, refund, or credit your account for returned product(s) at our discretion.
*Special exceptions may be made on a case by case basis determined by us. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a seven (7) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit permission!!!
Any return must be authorized and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Blueberry Sales Inc.. No returns will be authorized after seven (7) business days of receipt of product(s) by the customer.
THE FOLLOWING ITEMS CANNOT BE RETURNED OR REFUNDED UNDER ANY CIRCUMSTANCE:
Used merchandise
VCRs, including micro VCRs
Software
Drug or Infidelity Test Kits
Books and E-Books
DVD Movies
GPS Tracking Systems
GPS Magnet Mount Cases
GPS Activation and Subscription Fees
Digital Video Recorders
Special orders
Custom built items
Items that have been modified by the customer
Night Vision Optics
Websites: Affiliate or Dealer
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On INTERNATIONAL SHIPMENTS, any CUSTOMS & DUTY FEES are the sole responsibility of the purchaser.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Charges for installation and delivery services are nonrefundable after the services have been performed.
Missing accessories: The value of missing items will be deducted from the credit amount of a return. For even exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.)
Promotional packages: Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.
For any Product received that is not the Product ordered, we will exchange the item at no additional cost upon verification. Proof of purchase (e.g. order confirmation, packing slip or record of purchase in our system) is required for all returns.
Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned and a handling fee assessed. An RA is valid for 5 days.
You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the Product, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in like new condition in conformity with this policy, the purchase price will be credited to your credit card or a mail refund check will be issued for a purchase made with a gift card as the sole payment method. Allow 14 days (not including delivery time for mail refunds) from when we accept your returned Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing items such as manuals and/or accessories. For Product that we verify to be defective, we will reimburse you for your original shipping expense on the Product that you return or exchange.
Refused or Undeliverable Packages
The NON-NEGOTIABLE following fees will be applied for unauthorized return of packages:
15% Re-Stocking Fee for Refused Packages
15% Re-Stocking Fee for UnDeliverable Packages
25% RE-Stocking Fee for Returns
Unfortunately due to the nature of our products and abuse of policies we have to implement this FEE structure. If the undeliverable is a mistake from our shipping department the fee will not be charged.
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All new Products are sold with the manufacturer's limited 1 YEAR warranty.
Every product comes with a limited warranty or software license provided by a third-party manufacturer or vendor. All merchandise which does not include a warranty and/or software license by the manufacturer, vendor, distributor is sold AS IS, without warranty. No other warranties of any kind, express or implied, including any warranty of merchantability or fitness for a particular purpose with regard to the merchandise is made. Products which have been subject to misuse (including static discharge), neglect, accident or modification, or which have been soldered or altered during assembly and are not capable of being tested are excluded from any warranty. We shall have no liability to customer or any other person or entity with respect to any liability, loss or damage arising out of or connected with the merchandise including, but not limited to, any claim for incidental or consequential damages, regardless of any warranty included with the merchandise. Please refer to the manufacturer's or vendor's warranty included with the merchandise to determine the remedies available in the event of a defect in materials or workmanship. The products we sell are not authorized for use as critical components in human implantable devices, or life support devices or systems. A critical component is any component of a human implantable device, a life support device or system, whose failure to perform can be reasonably expected to cause the failure of the implant, life support device or system, or to affect its safety or effectiveness.
Some states do not allow exclusion of or limitations on implied warranties, such as warranties of merchantability or fitness for a particular purpose or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In addition, you may have other rights which vary from state to state.
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Return policy
Item must be returned within
Refund will be given as
Return policy details
7 days after the buyer receives it
Money Back
Returns policy for purchases
100% Unconditional Risk-Free 7 DAY Money-Back Guarantee!
We now PROVIDE A 7 DAY MONEY BACK GUARANTEE on all products with the exception of the products listed below.
We want you to feel confident purchasing our products!
(NOTE: products exchanged 1 time and then returned again will be charged a 25% re-stocking fee which is
All returns, refunds, or exchanges must be approved before any products are returned. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products. We test all of our products before shipping. Your satisfaction is our number one concern.
If you have any question regarding our products, please contact me before placing an order.
All products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer. All returns must be authorized before product(s) is returned. We will replace, refund, or credit your account for returned product(s) at our discretion.
*Special exceptions may be made on a case by case basis. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a seven (7) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit permission.
Any return must be authorized and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained us. No returns will be authorized after seven (7) business days of receipt of product(s) by the customer.
THE FOLLOWING ITEMS CANNOT BE RETURNED OR REFUNDED UNDER ANY CIRCUMSTANCE:
1. Used merchandise
2. VCR’s, including micro VCR’s
3. Software
4. Drug or Infidelity Test Kits
5. Books and E-Books
6. DVD Movies
7. GPS Tracking Systems
8. GPS Magnet Mount Cases
9. GPS Activation and Subscription Fees
10. Digital Video Recorders
11. Special orders
12. Custom built items
13. Items that have been modified by the customer
14. Night Vision Optics
15. Websites: Affiliate or Dealer
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
On INTERNATIONAL SHIPMENTS, any CUSTOMS & DUTY FEES are the responsibility of the purchaser.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Charges for installation and delivery services are nonrefundable after the services have been performed.
Missing accessories: The value of missing items will be deducted from the credit amount of a return. For even exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.)
Promotional packages: Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.
For any Product received that is not the Product ordered, we will exchange the item at no additional cost upon verification. Proof of purchase (e.g. order confirmation, packing slip or record of purchase in our system) is required for all returns.
Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned and a handling fee assessed. An RA is valid for 5 days.
You will be responsible for all shipping.
The buyer is responsible for return shipping costs.