ALL ITEMS SOLD BY RTBTHREE ARE SOLD AS IS NOT RETURNABLE OR REFUNDABLE UNLESS NOT AS ADVERTISED.  ALL ELECTRONIC ITEMS ARE NEVER GUARANTEED TO WORK WHEN THEY ARRIVE DUE TO SHIPPING BY UPS, FED EX OR THE USPS FAILURE TO HANDLE PROPERLY.  ALL ITEMS ARE ALWAYS SECURELY PACKAGED.  INSURANCE IS ALWAYS RECOMMENDED BUT AT YOUR OPTION TO PURCHASE WHEN CHECKING OUT.  SHIPPING AND HANDLING CHARGES ARE NEVER REFUNDABLE UNDER ANY CIRCUMSTANCE, SO PLEASE DON'T ASK.