ITEMS CAN BE RETURNED AS AN EXCHANGE IF NOT COMPLETELY HAPPY WITH ITEM PUCHASED. PERSONALIZED ITEMS CAN NOT BE RETURNED. OUR ITEMS ARE SHIPPED OUT IN NEW AND UNUSED CONDITION ANDWE DO NOT REPLACED DAMAGED MERCHANDISE.PLEASE ELECT FOR THE OPTIONAL INSURANCE TO COVER DAMAGE, AS WE ASSUME NO RESPOSIBILITY IF ITEM IS SHIPPED UNINSURED. |