Items Included with
the XHA1:

• How do I pay for my order?
  Within minutes after your purchase is made, you will receive an email with payment instructions. This email will be sent to the email address you have listed with eBay.
   
• What if I don t get this email?
  If you didn t receive the payment instructions email, please call us toll free at 1-877-393-6205. When calling, please have the item number ready to give to the customer service representative.
   
• Payments Accepted:
  
  U.S. and Canada Customers:
  We accept Visa, MasterCard, American Express, Discover and PayPal.
  
  All Other Countries:
  We accept PayPal & Bank Wire Transfers. We also accept international Visa and Mastercard credit cards. If you have any further questions about international payments, please call us at 1-718-434-3315
   
• Please note - Unconfirmed PayPal address: PayPal payments with an address that are unconfirmed, will be returned back to you. Failing to send payment with a confirmed address will significantly delay your order. If you have any further questions about PayPal payments, please call us toll free at 1-877-393-6205.
   
• Different Billing & Shipping address:
  If you are paying by credit card and you would like to have your order shipped to an alternate address other than your billing address, you will need to list the alternate address on file with your credit card company. Failing to list the alternate address will significantly delay your order. If you have any further questions about shipping to a different address, please call us toll free at 1-877-393-6205.
   
• Money Orders and Cashier Checks:
  Please allow 10 business days for all Money Orders and Cashier Checks to clear. We do not accept checks of any other kind.
   
• Sales Tax:
  All orders are tax free with the exception of order shipped within NY State. Orders shipped within NY will be subject to 8.375% NY State sales tax.

• Processing your return:
  Returns must be initiated by the customer within 14 calendar days. To submit your request for a Return Merchandise Authorization (RMA), please call the customer service department at 1-877-393-6205 for instructions. Requests for a return will not be permitted via email.
  Returns must be received within 14 calendar days from the date the RMA# is issued. Products received later than this date cannot be accepted for return.
   
• Product Condition:
  Products must be returned in NEW condition as shipped from the manufacturer. Boxes, packing materials, wrappers, cartons, instruction manuals and products must be in their ORIGINAL condition without markings, tape, folds or defacing. Products returned in other than new condition will be subject to a 15% minimum restocking fee. Products returned in damaged or unacceptable condition will be returned to the customer without exchange.
   
• Packing and Shipping:
  Pack all items in a sturdy shipping carton. Please include a copy of your invoice in the carton. Please keep the original invoice. Print the RMA# on ALL 6 SIDES of the shipping carton. Packages without a visible RMA# will not be accepted. Customer is responsible for cost of return shipping. Use the most convenient means of shipping. Insurance is recommended.

• Shipping Costs United States:
  
  Shipments within the Continental U.S. (lower 48 States):
  Shipping costs are displayed in two places on this item page. You can find the shipping costs above right below the end time of this listing. In addition, it is displayed below under Shipping, payment details . Shipping price is for UPS Ground service. If you would like expedited shipping (UPS 3 Day, 2nd Day, and Next Day) please call us toll free at 1-877-393-6205.
  
  Shipments to Hawaii, Alaska & Puerto Rico: Since shipping to these areas cannot be shipped via Ground service, you will need to call us toll free at 1-877-393-6205 for shipping rates.
   

 
• Shipping Insurance:
  Please note that the price for shipping shown on this page does not include shipping insurance. Shipping insurance is an option offered by UPS which protects the recipient of any loss or damages while in transit. If shipping insurance is not selected and your package is either lost or damaged, you the recipient will be responsible for any loss or damage and not UPS.
   
• We are not responsible for any Typographical errors.
   
• Once a feedback is left, we will leave a feedback for you.

• Phone:
  Toll Free: 1-877-393-6205
  Local: 1-718-434-5934
   
• Email:
  sales@shopdsn.com
   
• Hours:
  Monday Thursday: 10AM-8PM EST
  Friday: 10AM-5PM EST
  Saturday: Closed
  Sunday: 10AM-6PM EST