You will receive a Winners Notification email shortly after the auction ends. Please follow the link in the email to our secure checkout website to pay for your item.

Please make sure your email account (or spam blocker) will accept email from an @channelvelocity.com address.

An email will be sent to the address you listed in the checkout with complete order details.

Visa, Mastercard or Paypal accepted via our secure checkout. If for some reason you do not receive a Winners Notification email you can go to our secure web-site at http://www.dealmonger/auction.aspx, enter your auction ID and your eBay email address, and proceed through checkout.

We only ship to confirmed Paypal addresses or to the billing address on the credit card used to make your purchase.

Payment Details

• Payment is expected within 3-4 days of auction close. Unpaid Items will be forfeited per eBay policies.
• Credit cards wont be charged until your order ships.
• If feedback is left, feedback will be given. Allow 24-48 hours for feedback to be posted. We appreciate feedback as much as you.

Sales Tax
7% for Georgia Residents 9.25% for Illinois Residents. If your shipping address is located within the state of Georgia or Illinois, we must collect 7% or 9.25% respectively, Sales Tax in addition to the final order total.

We only ship to the continental United States at this time. We ship all Chauvet products by UPS. UPS cannot deliver to P.O. boxes. Please provide an actual street address for shipping.

UPS Ground (3-5 Days) Shipping to the Lower 48 States: $ 14.49  Additional items: $ 11.49

We do not combine shipping charges beyond the First item and Additional item charges listed above. Our checkout system automatically combines the shipping charges if applicable.

Processing Details

• Buyer is responsible for shipping charges.
• Product will be shipped within 2-4 business days after payment has cleared.
• You will be notified via email (subject line reads "Customer Notice") with a tracking number when your order ships.
• Please make sure your email account will accept email from @channelvelocity.com in order to receive updates regarding your order.
• For all orders above $100.00, please include a phone number in case the carrier needs to contact you.
  

Shipping Damage
If your purchase has been obviously damaged during shipping, you should refuse the shipment. The carrier will return the product to us and a replacement will be shipped, if available. If no replacement is available, we will issue a full refund. If shipping damage is not apparent until after the driver leaves, please contact UPS claims at 1-800-744-5877. After initiating the claim, please contact us and we will issue a replacement if available. If no replacement is available, we will issue a full refund.

This product is covered by a 90 day manufacturer's warranty from the date of purchase. Warranty information is included with your purchase. If you have any questions or need help, you can reach Chauvet with the following contact information:

CHAUVET Lighting
Attn: Service Department
3000 N. 29th Court
Hollywood, FL 33020

800.762.1084

Returns
At Dealmonger.com we guarantee that our customers will receive all orders promptly and exactly as described. However we do not do not give customer refunds.

Extended Warranty

This item may be eligible for an extended warranty. If an extended warranty button is visable below then the extended warranty is available for purchase. For more details contact SquareTrade directly at 1-800-649-5307.

Thanks and happy buying!