Conditioner Direct Leave-In 8.5 oz, Giovanni Cosmetics

Shipping Policy: Orders are process within 2 business days. Packages will arrive within 7 to 10 business days ( up to 15 days outside the USA ) after shipping, but please take into consideration weekends, holidays, package weight and destination. We ship to the Mexico, Canada and some other selected non-EU countries**.  For purchases outside the USA, we strongly recommend you to get insurance. Please buy only if you have 10+ feedbacks, to avoid any issues, contact us if less than 10 feedbacks.  Seller

Outside USA: When buying outside the USA, the price to send your package covers SHIPPING COST ONLY, IF YOU NEED INSURANCE OR TRACKING, YOU MUST COVER THAT EXPENSE. For purchases outside the USA, we strongly recommend you to get insurance at least. If An item is put on hold or send back by customs or postal service, you must help us track this package, for replacements or refunds, item status must be known. Any customs related fees are paid by customers. buy, shop, products, brand, find, store

International Shipping: We ship to most European countries, also Japan, Canada, Mexico, United Arab Emirates, India, Australia, New Zealand, Hong Kong, China and South Korea. Insurance is recommended outside the USA, Any special instructions for customs must be email via eBay messaging system, Returns or delays due to customs must be avoided by the buyer, researching and providing necessary information. Restricted Countries are: Togo, All South America, Russia, Korea, Ghana, Thailand, Nigeria and Indonesia. Some Items cannot be ship to your country, please contact us for questions.

Payment Terms: Visa, MC, American Express and Discover are accepted using Paypal, credit cards are also accepted with paypal, we recommend paypal for all transactions. 

Payments must be made immediately after your purchase and no purchase will be process until payment clears in our account. Any abuse will be reported to eBay and Paypal.

Returns: In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc.  Any return agreements must accepted by email, using the eBay messaging system. All returns must be made within 3 days of receiving your purchase. We will only pay for shipping if we caused any issues that seriously affect your purchase. We are not responsible for any lost or damaged merchandise during a return, make sure the package has the correct address and if possible insurance. Any abuse will be reported  to eBay

Contact Information: Contact us for any questions about products or ordering, also for package status, take into consideration shipping time, purchase size and your location before contacting us about the status.

In the event that an item shipment is delayed because we sold out in that item, you will be notified about this for your instructions, eBay is not an inventory system so items cannot be delisted if it is to be kept in the store for immediate future sales. Our delivery rate is 99%, contact us for any questions.

Restrictions: In some cases, we will not be able to ship some brands or products to certain countries because of law or trademark issues, please make sure you have no issues receiving the items you want to buy, if you have done it before, very likely will have no issues, otherwise please contact your customs/postal service for more information. Any negative or neural feedback due to customs or returns by your local customs/postal service will be reported for removal to eBay.com and may affect your account, please avoid leaving any negative comments. Thank you