Items are shipped out within 48 hours after we receive the order.  If you have specific shipping or payment concerns send us an email before you make your purchase. We will try to accommodate all special shipping requests, though an additional charge may apply to cover any actual increased postage costs. Return Policy: All items are 100% guaranteed and can be returned up to 30 days from date of receipt. Email us at nbebooks@prodigy.net for return instructions.