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QUESTIONS
ON AUCTION ITEMS - SALES@NE-CG.COM
SUPPORT
- SHIPPING - SUPPORT@NE-CG.COM
TELEPHONE
- 978-847-0444 M - F 8:00AM - 5:00PM EST
WE ONLY SHIP TO PAYPAL
CONFIRMED SHIPPING ADDRESS - NO EXCEPTIONS
Auction
Policy
- Your
Bid is a Contract: Make sure you read the auction carefully before you bid
- If you are uncertain about anything or have questions, please ask
before you bid. Please don't assume anything. Winning an auction is a
binding contract to buy. Failure to make payment on your winning bid, will
result in negative feedback as well as Non-paying bidders are reported to
Ebay. All Sales are Final: All items are sold with listed warranty. We
strive to make your E-bay experience a good one and our feedback reflects
this.. It you have questions after you receive your item,
communicate with us. In most cases we can resolve any issues that may
arise.
We
endeavor to list all our items accurately, however some of our items may
have cosmetic imperfections such as case scratches, minor blemish,
cracks and discoloration due to wear and tear, but do not in any way
affect the performance of the unit. For these reasons, our warranty
only covers the operation of the item and not the cosmetics.
Payment
- PAYPAL
ONLY - you must have a
Confirmed Shipping Address. There is no need to contact us to arrange payment.
We will automatically send you an e-mail within 24hrs of auction close.
Our message will contain a link to our checkout system including PayPal .
We will notify you via e-mail when payment
is received. No International payments accepted. TAX : Massachusetts
ship to address are charged 5% sales tax.
PAYMENT MUST BE
RECEIVED WITHIN 5 DAYS OF AUCTION CLOSE
Shipping - Handling
- NECG ships items
within the 50 USA states via US POSTAL SERVICE GROUND or FEDEX GROUND . NECG will
ship small items to a USA PO Box . We charge a flat $
fee listed in the item description for shipping and includes handling, and insurance.
EXPRESS SERVICE ADDITIONAL ( offered at Checkout ) - FEDEX 2
Day and FEDEX Overnight are available options at auction check-out .
Alaska and Hawaii require FEDEX 2 Day or FEDEX Overnight rates
Our shipping and handling
charges include high quality packaging, Insurance of your item, item testing, and functionality quality
control. Your item will ship within 24-48 hours of your payment
being received. You will be notified via e-mail when your payment is
received.
Warranty
- 15 Day Warranty only on
Hardware UNLESS OTHERWISE STATED IN AUCTION - We do not support Software - If your item should fail within 15
days of shipping, we require the return of the unit pre-paid.
Shipping charges are not refundable. We will Repair, Replace, or (
if Not repairable ) , Refund your Purchase Price for any
defective item within the 15 Warranty Period, as deemed by NECG
Some of our products may
have cosmetic imperfections such as case scratches, minor screen blemish,
cracks and discoloration due to wear and tear, but do not in any way
affect the performance of the unit. For these reasons, our warranty
only covers the operation of your computer and not the cosmetics.
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