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All domestic and international shipments are shipped via
Canada
Post Express
or
UPS
Choice of
shipping carrier is determined by vendor only. NO EXCEPTIONS.
Shipping costs include:
Canada Post Express shipping or UPS shipping
Tracking number to track item to your front door (upon
request)
Shipping Insurance
* All shipping costs are in US dollars only.
USA RESIDENTS
US residents shipping an
item over $200 in value, will be required to provide us with a
Tax Identification Number or an E.I.N. number. This is required
for import into the USA by US Customs and Border Control. If you
do not have a Federal Tax ID number, or use of one, you will be
asked to provide your Social Security Number. We understand this
is a delicate situation, and your SS# is private. If you are not
comfortable in releasing this information to us, it can be given
directly to the shipping broker. Information on this topic, and
its necessity, can be found at
http://www.cbp.gov
The U. S. A. imposes Customs duty fees / importation taxation,
etc., on items being shipped in from a foreign country. We DO
NOT cover this cost. Customers are responsible for payment of
such fees along with any brokerage fees for processing the
importation. The price of all the fees is announced to the
receiver at the time of delivery or via a bill from the courier.
Local Pickup Schedule
Monday
10:00am - 7:00pm EST
Wednesday
10:00am - 7:00pm EST
We will attempt
to ship your item within 7 Business days after payment
has been received.
To get a real-time shipping quote to your destination, enter
your country and zip / postal code information into the shipping
calculator and click "Get Rate".
This item is eligible for pickup unless otherwise stated.
Many countries impose their own customs, duties, tariffs, taxes,
etc. on items being shipped from a foreign country.
We do not cover this cost for all of our
US customers.
Handling Fee:
5.00
WE DO
Shipping costs are fixed AND
ARE IN US FUNDS. They cover shipping charges, INSURANCE, TRACKING, handling and
packaging materials.
We will attempt to ship all items within
7 Business days after payment has been received.
We ship to the following countries ONLY:
United States, Canada.
WE ACCEPT PAYMENT TRANSACTIONS VIA OUR ONLINE CHECKOUT ONLY!
KYOZOU WILL NOT COLLECT ANY PASSWORDS OR CREDIT CARD INFORMATION
FROM YOU! OUR CHECKOUT PROCESS IS DESIGNED THAT IT COMMUNICATES
WITH THE MERCHANT TO CONFIRM THAT PAYMENT HAS MADE AND CLEARED.
AT NO TIME IS THE MERCHANT PROVIDING US WITH ANY PASSWORDS OR
CREDIT CARD INFORMATION. OTHER METHODS OF PAYMENT ARE OUTLINED
THROUGH OUR ONLINE CHECKOUT PROCESS. WINNING BIDDER MUST MAKE
PAYMENT ARRANGEMENTS WITHIN 3 DAYS. IF PAYMENT HAS NOT BEEN
RECEIVED WITHIN 10 DAYS OF AUCTION CLOSE, THE ITEM WILL BE
RE-LISTED AND A NON-PAYING BIDDER STRIKE WILL BE ISSUED.
OUR PRODUCTS
- Our items have either been store displays, open-box items, end-of-line
products, or perhaps customer returns.
- No original manufacturer warranty is included.
If you have any concerns, please
e-mail us before jumping to conclusions and leaving Negative Feedback, as
we can assist you with any dissatisfaction you may have.
DEAD-ON-ARRIVAL (D. O. A.) PRODUCT RETURN POLICY
We are committed to the satisfaction of our customers and strive to provide the
highest level of service and excellence. Items that are sold guaranteed against
D. O. A. (Dead-on-Arrival) are tested and are covered by our return policy.
Items that are sold AS-IS are not covered by our return policy. If an item
arrives and malfunctions, then it is the Buyer's responsibility to contact us by
phone or
e-mail within 48 hours of receiving the product. Otherwise, the D.
O. A. guarantee expires. Once an item is shipped back, it will be replaced or a
refund will be issued. The Buyer is responsible for shipping back a product.
Return shipping costs are not covered.MAKE SURE TO TEST THE
ITEM WITHIN 48 HOURS ONCE IT IS RECEIVED, EVEN IF THE ITEM IS A GIFT!
If the DOA claim will not be approved, a refund will be issued,
but
not more than the item price.
** REFUNDS ARE ISSUED IN U. S DOLLARS ONLY !!
Placing a bid on this auction means you have
read and agree with our
payment methods, terms & conditions, and
shipping & handling fees.
If you have ANY concerns please
email us before leaving a negative feedback.
We will try our best to resolve ANY situation that may take place
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