
Payment is due within 5 business days. Pending Paypal payments, checks & money orders must clear the bank before any package is mailed.
International payments must be made by Paypal.
Michigan Residents - a 6% sales tax will be added to all purchases. Michigan residents can opt to pick up any item for a $5 fee.
Refunds: Gently worn items are not refundable, unless otherwise noted. All NWT (new with tags) items are refundable within 7 business days of receipt and in same new condition. All refunds are without postage.
If there is any problem with your shipment, please contact us immediately. We will gladly try and solve any problems. |
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All items are shipped Priority Mail or First Class mail with tracking. Insurance is optional though highly recommended. We are not responsible for lost or damaged items that have not been insured.
International packages are sent as a gift and marked used on the customs form, unless otherwise requested. If insurance is needed on international packages, you must contact us for an adjusted bill. Otherwise, we will assume insurance is not needed.
Most items are shipped within 24 hours of payment.
Combined shipping: We do offer combined shipping at an additional $2 per item. Combined shipping may be slightly higher for heavier items or international items.
If you have any questions, please contact us at info@thecouturelounge.com. |