PAYMENT INFORMATION
Payment by PAY PAL Preferred.
Payment must be received within 3 days of auction end. If you have any questions, please e-mail me before bidding by using the As Seller A Question link located at the top right of this auction page.
BIDDERS PLEASE NOTE
For the majority of people who communicate well and pay promptly, I thank you in advance. And you will be happy to know I leave Positive Feedback upon payment receipt and ship very quickly. I appreciate your business and love happy customers.
IMPORTANT INFORMATION ON FOUNTAINS & HOME DECOR ITEMS
This item was in stock at the time auction began. On the rare occasion the auction ends and the item is not in stock, you will have the option of a full refund or to wait for the item to restock. Items restock quickly and you usually don't have long to wait. If there is the chance of any delay in your shipment you will be notified promptly.
MERCHANDISE RETURN AUTHORIZATION POLICY AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain authorization to return a defective item for credit or replacement, simply email me within 3 days of item receipt. Non-defective merchandise returns will incur a 25% restocking fee, and must be returned within 10 days of purchase. Shipping & Handling charges are not refundable.
CONDITIONS
Non-defective merchandise must meet the following conditions to qualify for return acceptance.a. Merchandise must be in its original minimum inner pack quantity, as shipped. Broken quantity inner packs are not returnable.b. Sample items are not returnable.c. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.
ITEMS WITH GUARANTEES OR WARRANTIES
If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.
ITEMS DAMAGED DURING SHIPMENT
All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact me within 14 days of the date of shipment of your order and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim. CUSTOMER SATISFACTION Your satisfaction is my number one priority! If you encounter any problems or have questions, please email me. Email is checked several times a day and I am happy to answer any of your questions.
FEEDBACK
I leave positive feedback upon payment receipt. If no communication is received within 3 days of close of auction, item will be relisted and a claim will be filed with eBay to recover selling fees. So please be sure to drop me a note - I'm here and ready to listen! Please remember to leave positive feedback when you receive your item. If you are not happy with your purchase, before you leave neutral or negative feedback, contact me so I can make things right! I want all my customers happy!
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