Diamond Heart Promise Ring

Our customers and good reputation are the most important aspect of our business. We want it to grow and succeed. 

If however, you are not completely satisfied with your purchase, please let us know via e-mail. We will do what ever we can to make it right for you. 

Prior to returning merchandise, please email us with full details regarding your concern and you will receive an authorization #. 
Returns MUST be pre-authorized via e-mail with a return number within 7 days of receipt. 
Products must be returned in unused mint condition as received in the gift box, subject to inspection (may take up to 3 business days) by us prior to refund being issued. 
The item must be returned at your own expense in the original condition and in original packaging.
(Shipping/Handling & Insurance Fees are Non-refundable). 
Refunds are subject to 15% restocking charge. 

Every customer is responsible for the duty and taxes of his own country/province/state with the exception of Ontario which is subject to PST/GST of 13%