PAYMENT:
If you are paying by PayPal, please make sure your shipping address matches your billing address. We only ship to confirmed addresses as required by PayPal's Seller Protection Policy.
We also accept money orders if you prefer an alternative payment method. We do not accept personal checks.
Please
note that payments made by eChecks or debit cards on PayPal will take a
few extra days to clear. If you need your order promptly, please use
your credit card when you make your Paypal payment.
Payments must be received within seven days. Your order will ship after your payment clears in our account. No exceptions.
SHIPPING:
We will ship your order
by either USPS with delivery confirmation or UPS Ground with tracking
within the United States. Although transit time usually takes a few
business days, the Post Office does not guarantee a delivery time for
First Class or Priority Mail. USPS only guarantees delivery time for
Express Mail (1-2 business days) within the United States.
For customers who require
shipping outside of the United States, your order will be shipped by
Global Express Mail with insurance. Please contact us with your
location for shipping charges. International buyers are responsible for
any customs duties or taxes required by their country.
Buyers are responsible
for providing the correct shipping address at the time of payment. The
buyer must message us through eBay (not personal email) if they have
any shipping address issues. Some orders maybe automatically shipped
immediately so we cannot guarantee that we can make your correction
before shipment. Any changes in your original confirmed shipping
address may also result in a delay or possible cancellation.
TERMS OF THIS SALE:
By making a bid or purchase, you agree with and understand the terms of this auction or sale.
Payments
must be made within 7 days. Your item will not ship until after your
payment clears in our account. Please note that eChecks do take a few
days to clear. California residents must pay sales tax.
If
you are not sure about the balance of your order or combined orders,
please message us immediately after purchase for an updated invoice.
Multiple orders with adjusted balances must ship together. Your order
cannot be shipped unless the correct amount is paid for both the item
and shipping.
To
protect ourselves from fraud, we reserve the right to refuse any Paypal
or credit card payments that do not have a confirmed shipping address.
We
reserve the right to cancel bids or purchases from buyers with zero or
negative feedbacks scores, or anyone who refuses to follow our policy.
If
you do not intend on completing the transaction or follow our policy,
please do not bid or purchase this item. We will report all
non-payments or uncleared/reversed payments to eBay after 7 days.
The seller is not responsible for any customs or duty fees that may result from international shipping.
Express
Mail and international shipments may have a handling fee included in
the shipping charges to cover the additional expense and time required
to process these types of orders.
Any
orders returned to us will have shipping charges and a restocking fee
deducted from the transaction. This policy includes unclaimed or
refused shipments.
We
are not responsible for any service transit delayed caused by the
shipper. UPS, Fed Ex, and USPS may experience delays during the holiday
seasons so please order early or purchase Express Mail Service. The Post Office does not guarantee delivery time for First Class or Priority Mail. We are not responsible for any transit delays caused by any shipping service.
Some
items we list here are also sold in our retail store. Although we
update our inventory daily, on rare occassions, especially during the
Halloween and Christmas season, our retail store may sell out an item
the same day it is bid on eBay. If this occurs, we will notify you
promptly so you can decide whether to receive a full refund or wait for
a replacement. If you have any concerns about the inventory status of
an item, please contact us.
We
are an authorized dealer for all the products we sell. We purchase our
products brand new directly from the manufacturer. We check all
costumes and products before shipment. To keep costs down, all sales are final
and we do not accept returns or offer refunds. Please pay attention to
any costume size or product details carefully before purchase. Any
problems must be reported to us by eBay message within 7 days after
receipt. If a return or exchange is granted under special
circumstances, the buyer will be responsible for all shipping costs. A
defective item may only be exchanged for the same item. Any
unauthorized returns will be refused.
If
you have a problem with your order, please contact us first and give us
the opportunity to resolve any issues. This is part of eBay's policy so
please agree to this principle if you like to purchase our products. We
do our best to make sure each transaction is a pleasant experience for
all customers. |