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We all know time is precious so please be sure of what you
are bidding on before you place your bids. Please make
your payment within 72hrs. We usually ship within 2 working
days after your payment ins received. You will be provided
with a tracking number and you may track your packages online
at
ups.com or usps.com.
Please do allow 48hrs for such sites to update and show
movements on your package. When you
receive your item, examine it carefully. This includes
checking for any defects and making sure it is what you have
ordered. If you are not satisfied with your purchase,
simply let us know within 24 hours upon receiving your item.
After this period, we will not accept any returns or
exchanges. No exceptions and no excuses. You will be
instructed on how to proceed.
Items must be returned in
original conditions. All tags and security labels
must be intact. Used items will not be taken back.
You may exchange or get a refund (this does not included
shipping charges).
There will be a $20 restocking fee
with ALL exchanges or refunds -- NO EXCEPTIONS. This is
to prevent people who are not serious buyers from bidding and
then deciding.
You will
receive a refund by whichever method you have paid. Other accessories including sunglasses, jewelry, and shoes are
a FINAL SALE as they are personal items. We do respond
to all emails within 24 hours so please be patient and we will
take care of your requests.
California residents must pay 9.25% sales tax. We do not
allow personal pick-ups and must ship all items.
Payment :
In order to serve you more efficiently, please make your payment
within 72 hours. We will not guarantee the
availability of your item if payment is not received with in 5
days.
Payments accepted via credit card through PayPal, Checkout must be completed within 2 days of the close of auction. If payment isn't received within these time periods, all orders will be revoked and a Non-Paying Bidder alert will be filed. For more information you can
always email us.
IMPORTANT, Please read.
By placing your bids, you acknowledge that you have read,
understood and accepted our policy. If you do not agree
to the terms, presentation, or are unsure of any aspects of
this auction -- DO NOT BID. You will receive a negative
feed back if you do not complete the transaction for any
reason. Sorry to make you read all this but we're sure
it is necessary. Here is a short and simple version.
Be polite and reasonable and we will go out of our way to make
you happy. Dellamoda is among a very few sellers with
satisfaction guaranteed policy and that is because you
satisfaction is our goal.
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